We stayed in the RCI section of this hotel complex. We were disappointed with the location of our apartment which was at the far end back of the building close to a very busy railway line, with limited natural light and poor views. After being given an opportunity to view some of the newer apartments on the complex at the end of our trip we felt really shortchanged. Generally speaking the apartment we had was well appointed although a bit tired and this was certainly true of the passageways where carpets were showing signs of considerable wear and tear. This is not really the standard that we have come to expect of RCI timeshare establishments but we don't really have experience of many of these in the UK.. We were disappointed that there was no change of bedding half way through our week which is something that is standard abroad. Having said all that we were always treated couteously by the staff in the hotel on the few occasions(lunchtimes) we ate there. We got the feeling that the hotel was minimally staffed but generally once we found a member of staff service at the bar and restaurant was OK. The old Passage House Inn at the bottom of the hill at the riverside was very good indeed( presumably under same ownership) and we can recommend the carvery there as very good value. The hotel complex provides an excellent base for touring the South Devon Coastline and moorland areas.
- Official Description (provided by the hotel):
- Located on the banks of the Teign estuary, BEST WESTERN Passage House Hotel offers a comfy-contemporary atmosphere for any business or leisure stay. With a total of 90 well appointed hotel bedrooms with en-suites and holiday apartments which have spectacular South Devon riverside views and a luxurious leisure suite with a Steam Room, Sauna and well appointed Gym. Our Beauty Salon offers a range of treatments, massages and aromatherapy. Centrally located between the busy city of Exeter and sea side town of Torquay, BEST WESTERN Passage House Hotel is a unique location that ensures that you and your guests will enjoy the benefit of a delightful riverside setting as well as the unique accessibility whether they are travelling by road, rail, or air. All this makes BEST WESTERN Passage House Hotel one of the most perfectly positioned venues in Devon. Situated just off the A380 and M5, our conference hotel in Devon is only 15 minutes from Exeter city centre and offers ample free parking and complimentary WiFi. ... more less
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- Also Known As:
- Passage Hotel Newton Abbot