I visited The Ram's Head on Easter Sunday with my mum, dad, brother in law and my sister, hoping for a nice family experience.
We ordered 3 soups to arrive with the mains but my brother in laws Steak and Ale pie was cold in the middle and had to be sent back which can happen.
The staff just seemed to be running round like headless chickens and it was obvious than they were understaffed.
We ordered 3 latte's and 25 mins later only 2 turned up so we waiting another 15 minutes and the 3rd one didn't arrive so we paid and left.
I have emailed The Rams Heads to complain about the service over a week ago and still haven't even had an acknowledgement of my compaint which is very poor customer service.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.