first of all need to focus on all the positive side of this beatiful place: spa is a dream, gorgeous location, the view, the restaurant is perfect even if expensive.
By the way when we arrived everything seemed to be perfect; then the first night came and we couldn't sleep all night!!! Was really very HOT and there wasn't the way to turn it off, and while we're watching tv two VERY BIG BEES falled down the ceiling on our bed!!!.
My husband is allergic so just image the fear.
After our complaint they offered another room, very small, probably a single room but everythig is better than a night with bees.
The amazing spa, with big windows facing the garden could be a peaceful corner but some kids (even under 12 despite the rules) and unpolite adults even Germans, that usually are so nice, ruined the peace with laughing and screaming, but the staff didn't attend.
Anyway at the check-out we expected a discount or at least a coupon, but nothing at all!!! too bad could have been a way to apologize but probably it's not their policy.
- Official Description (provided by the hotel):
- Relais Sant’Uffizio – Wellness & SPA Hotel Piedmont ItalyA romantic oasis of peace and quiet, tucked away in the calmness of the Monferrato and Piedmont vineyardsIt is the ideal place to regenerate, discover the peace and quiet of nature and the scent of the vineyards, while tasting the dishes and wines that make this paradise on earth famous all over the world. The Relais Sant’Uffizio, Wellness Hotel & SPA, that dates back to the seventeenth century, has now regained its old glory thanks to a very careful renovation. The rooms and suites are big and have been renovated restoring the nineteenth century frescos, the Virgin Mary icons and the old chambers of the monks of the convent.Opended in 2012, the new SPA AQUANATURA, which is proportionally divided into the centre’s various zones:-Hydro Pool Zone with a water temperature of 34°; located under the majestic span of the central archway in painted chestnut.-Wet and hot area; made up of a Sauna with a view of the vineyards, Mediterranean Baths, Steam Room, Ice waterfall, and emotive showers with local scent essences.-Massage and Beauty area with four massage cubicles for massages and treatments taken care of by Comfort Zone.- The private Piedmont SPA, equipped with a double water-bed and double hydro-massageThe SPA of the Sant'Uffizio Relais rediscover the ancient traditions of the monks in the preparation of oils and creams that are made using herbs, flowers and natural spices according to the formulae and the methods of the monastic life of many centuries ago. ... more less
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- Also Known As:
- Locanda Del Sant`Uffizio Hotel Penango
- Relais Sant'Uffizio Wellness & SPA Penango, Italy - Province Of Asti