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Traveler rating
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All reviews huge bed beautiful hotel keep coming back the main hotel guest house attic room small lift roll top bath top floor beautiful room attached restaurant pleasant stay breakfast was amazing tobacco warehouse le corbusier half price wine list
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Reviewed April 1, 2019 via mobile

Connected to the hotel but in a separate annex. Rooms were a good size with comfortable beds and modern bathroom. Location is just off the town square and walking distance to restaurants and key sights. There is nearby parking which is reasonably priced.

Date of stay: March 2019
Trip type: Traveled as a couple
Thank Avagoodweekend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2019

The hotel is beautiful, full of charm thanks to its architecture and delicate furniture. The honeymoon suite is probably the best of its ancient style rooms. On top of the nice owners, they propose the service of a taxi, half price compared to local rates, on time and friendly. But be careful, local restaurants close early after dinner.

Room tip: the modern rooms are quieter but the honeymoon suite is really charming
Date of stay: February 2019
  • Trip type: Traveled on business
    • Cleanliness
    • Service
Thank BowieMC17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2019

Lovely old building, with a narrow staircase to the first and second floor. Walkway from 1st floor across to breakfast and up narrow steel steps (There are lifts available). Close to the town square and shops. Plenty of cafes, restaurants and a bar within easy walking distance. Friendly staff. Good king size bed and lots of pillows. The room we had boasted a huge claw-footed bath as well as shower. Large sliding clear glass door separated the bedroom from the bathroom so don't be shy in this room.

Date of stay: November 2018
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Pat H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2019

A great place to stay when wisiting the WWI sites or touring the Westhoek. Friendly, well appointed and very comfortable. Family run, so service always seems personal. The attached Restaurant Pegasus also gets a 5 star rating from us for Bert Recour's inventive and tasty cooking.

Room tip: All in the main building are individually & stylishly furnished with a nod to tradition but maintaining all modern comforts
Date of stay: December 2018
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank Keith L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2018

We had booked a superior room, requesting a high floor, months ago for 10th November for our planned attendance at the Ypres Centenary WW1 commemmorations on Sunday 11th. I had immediate confirmation from the hotel, followed by very friendly e-mails monthly inviting us to other special events, creating the anticipation of a very warm, friendly ambience. We had a bit of trouble locating it in the dark, as the town road systems had recently changed and my satnav didn't know about all the one-way and no-entry streets. However, we eventually landed in the adjacent town square. A pleasant young girl on Reception had reasonably good English and took us up to our room (No.6) on the top floor. We were stunned - it was perfect, very large, with oak cruck beams, huge bed, glass partition to big bathroom with roll-top bath - a dream that justified the price of 170E.
We had booked a table for 8.30 and went down for a pre-dinner drink at 7.45. Our way into the lounge area was blocked by a large woman who demanded to know if we had a reservation (no pleasantries, although she had just watched us get out of the residents-only lift) On our affirmation she allowed us through into a very elegant lounge, but I said I thought it had a bar. She was apparently offended by this and snootily said drinks had to be taken in the lounge. I asked for a blonde beer and was brought a dark ale at 8%! I accepted it, but didn't enjoy it. She brought menus, which we browsed, but then tried to immediately take the order. I pointed out that our table was not until 8.30, but she insisted they needed time to prepare. Meanwhile, three separate trays of canapes were brought by a young waitress. The starters were an eye-watering 25-37 euros, but we went for a goose liver pate and a beetroot salad. My wife ordered sea bass and I asked the maitre d' for her recommendation between the venison and pigeon. She would not commit, but volunteered one portion of hare, which sounded interesting. I asked what it came with, and, after an amusing (to us - her face never cracked) misunderstanding where she described where it was shot, she said I'd just have to trust her, "as we'd had all these canapes we didn't expect" What a strange attitude! She then brought a wine list like a telephone directory, which had wines over 2000E and we struggled to find anything affordable, eventually settling for a Shiraz at 30E, which she quite plainly disapproved of. Our booked time of 8.30 came and went, and it was nearly nine when we were told to go - not led - through to the restaurant, but couldn't find the way in, having to ask another guest. We were picked-up by madame on entry, and taken through two very elegant, atmospheric rooms to what immediately struck us as an overflow room, much more bare, with a large, empty table in the middle and only two other couples dining, and no atmosphere. We should have objected then, but didn't. Our starters and wine arrived and were ok, but we then waited 50 minutes for the main course, which was very nicely presented, with tasty sauces. We had to top-up our own glasses. We declined a dessert and left the restaurant at 10.50. Madame insisted we go with her to Reception to pay (169E) - no charging to the room - and was really abrupt with us, saying she was too busy.
Breakfast was a self-service cafeteria in a completely separate building across an outdoor bridge. It was a decent cold buffet, but not worth 17E. With breakfast and taxes, the bill was a further 207E.
In summary, the hotel is lovely and our room exceptional, but the food is overpriced and the service poor, bordering on rude. We would not return, but anyone who is tempted by the georgeous rooms should consider eating elsewhere.

Room tip: High floor rooms have character
Date of stay: November 2018
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank bigal257
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul R, Eigenaar at Hotel Recour, responded to this reviewResponded November 19, 2018

Thank you for taking the time to write a review. We are glad you could appreciate our newsletter and that you enjoyed your room. For us it's very important that our staff is friendly and helpful.

Restaurant Pegasus and Hotel Recour, located at the same address, are operated separately. That is also the reason why the bill must be paid separately. I hope you understand that for this reaseon I can not comment on your review about the restaurant, but I will definitely pass on your reaction to them. I hope you understand that we regret that the negative comment about the restaurant is mentioned on our page.

We hope we may welcome you in our hotel anyway. We can recommend many other restaurants.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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