My first trip to the island. The hotel grounds are well manicured and general surroundings, clean. The staff were friendly, but spoke spanish with little english or none at all. Other guests translated for me and there seem to be on front desk male worker who knew english well, but you don't see him everyday!!
The room was clean, bed sheets clean etc, but you got a sewer smell fom the faucets, the sink leaked at bit and water pooled at the bathroom floor, next to the toilet. Electricity failed on two occasions, and went for about 2 hours, on the first, so we stayed outside the pool area until it came back.
The bed bottom is concrete for two of the beds, the third is smaller but on a wooden base. The shelves are concrete, the dresser counter concrete, etc, no wooden furniture or pieces basically. The room was cleaned everyday and fresh sheets given, though not a brilliant white, but clean. The ac worked, but the room was quite cold, and the floor was always wet, probably from condensation, why I can't say.
The food at Crocodillo was great, except the meals were often repitious, meaty (though I love food and meat), the salad most times had cheese or meat kind, not really great for the health conscious. If you were vegetarian, WOW you may not survive past day one. They don't seem to cater for you, although to me maybe one may have to make special request everyday???!!!!! Don't know!!!
There were dogs around saw three, but they did not bite. They were clean, but for an all inclusive............... hmmnnn.... Did not bathe in pools, for it's not something I do. Can't tell you much but the water sure looked inviting and clean from a bird's eye view, lol. There was a nice rocky area on the beach side, for the adventurous. Loved the snack bars!!
Not into the night life, so I can't say!! The hotel is too far from the town and flea market!! Loved the shopping, though our tour guide gave us 7 bs to 1 usd, in the town n flea market you got 8 bs, a lil more to shop. Town seems cheaper depending on what you are buying, and vice versa.
I noticed most visitors, were causcian and spanish, our african and mixed group, were easy to spot and the beach instuctors hailed us out every time they saw us.
At the airport, got into a lil trouble. My daughter is 2 years n some months, under 2 years is free (tax), 2 to 3 years pay 182.40 bs. The lady at the counter insisted my daughter pay the extra 152 bs(totalling 335 bs), told her no that is not correct, according to their rules. She insisted, by that time of course we had not that extra 152 but just about 50 bs remaining. She made me had to ask other group members for extra bs, quite to my dismay. Do you know, lo and behold her collegue came hurrying in for she was late, for work and that lady referred me to her. Do you know when she was giving all my info, the late worker told her that 182.40 bs was all my daughter had to pay for she was not three, neither was she 2 and under , for the free tax? Isn't that the same thing I told the lady??????????????
Then she now wanted to apologise to me, both in spanish n english, smh but I took her apology, any way. Folks what would have happened if the other worker never came??? I would have had to pay that extra money. God was on my side and prevented her from that unscrupulous behaviour, she should have known better, my child has a passport with her age, and they have their rules and regulations, whether in spanish or not!! She must follow it. Could you imagine how many persons with children, get robbed for taxes??????????
Be vigilant please and enjoy the shopping!! My family and I did!
- Reservation Options:
- TripAdvisor is proud to partner with Cancelon and TripOnline SA so you can book your Portofino Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Portofino Hotel Playa El Agua
- Portofino Hotel Margarita Island/Playa El Agua, Venezuela