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Hotel Puerta Del Sol Playa El Agua
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Reviews (205)
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Reviewed February 6, 2008

Great Hotel but please note that there are two Puerta Del Sol Hotels, one in the city (not recommended for a vacation - Business Hotel) and one on Boulevard Playa El Agua (the Beach). The Hotel on Boulevard Playa El Agua is ideally located to the beach and a nearby Flea Market.

  • Stayed: February 2008, traveled with friends
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3  Thank trini_tt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2008

Note: There are 2 Puerto De Sol's...1 in the city (business) and 1 on the beach (resort)...

my party of 14 was booked into the city hotel perhaps due to misunderstanding/ miscommunication...what a nightmare (though a lot of other guests were told they were going to the one on the beach)...

but thank god for our Vacation contact - Miguel (he's with Avior Airlines) - he got us switched to the one on the beach (at no extra cost) and it was INCREDIBLE!!!!

  • Stayed: February 2008, traveled with friends
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4  Thank kandi_tt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2007

THe Puerta Del Sol was an ok hotel it was very nice and the food was so so we had a few problems with one guy at the front desk he was very rude and abrupt with most guests so we managed to avoid him the rest of the staff were very helpful though
Even though the hotel is not on the beach all you have to do is cross the road and walk down the road is like a huge boardwalk you could probably walk for 2 miles and every 10 feet there is another store or restraunt we ate at the pizza restraunt very good and very cheap! for excursions we did the los frailes snorkelling tour and it was amazing but be prepared for a long rough boat ride to the island we did see dolphins though! we also took a taxi into porlamar and it was awesome very interesting shops even a versace! overall i dunno if i would go back to this hotel again but i would go to margarita again also be careful there were a lot of jelly fish on the beach but they say it has to do with the cycle of the moon tonnes of people were swimming though with no problems!

  • Stayed: March 2007, traveled as a couple
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5  Thank bluejeanbaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2007

We booked a 8 day/7 night vacation through Traveland.com (a word of warning - DON'T USE THEM EVER!! See the Better Business Bureau, they have a grade of "D" for numerous complaints and bait and switch). We were booked at the Pueblo Caribe but were taken to the Puerta del Sol by the rep with no explanation or notice. When we arrived she said that the government had taken over the Pueblo Caribe and we were staying at the Puerta del Sol. When we called the Pueblo Caribe they said no, that wasn't true, the travel agent had cancelled our reservations. This company, TRAVELAND.COM is TO BE AVOIDED AT ALL COST!!!

We were on the 5th floor, overlooking the garbage in the back, with no running water in the shower and a pool of water in the room from the A/C. The hotel was under construction at the time and one of the two pools was closed for a day for repair. The food was fine, the entertainment not so much, but the beach was great. Try to get to the beach by 8:00 a.m. or the hotel chairs will be gone. You can rent chairs by the day, for about $6/US, so not a big deal.

We might have enjoyed our stay more if we had been expecting this hotel, and if we had paid less for it.

  • Stayed: January 2007, traveled as a couple
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7  Thank namaste1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2006

Everything was just fine the Hotel food was very tasty and the staff really pleasant.Julio a stall member played volleyball with us in the pool he was very helpfull,and the night shows was very funny they danced really well.I give them a huge Thumbs up and thanks for everything hope to visit again soon.

  • Stayed: September 2006, traveled as a couple
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6  Thank TnTSupreme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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