Whilst the registration process was perfectly smooth it was a little cold and clinical compared to a number of the hotels we had stayed at during the previous two weeks. The room itself was fine although, like the bathroom, quite small. However, the bed was comfortable and this, surprisingly, was the only hotel on our trip to have a multi media system in the room. We did not use the spa/pool facilities and chose not to eat in the dining room either. We were jolly glad about the latter decision because the restaurant opposite the hotel is excellent - it may not be Michelin starred (quite the opposite, in fact, as the food is reasonably basic but of excellent quality with good sized portions) but it was noticeable that it was packed-out on a Thursday evening whilst the hotel dining room looked deserted. We were very much left with the impression that Hotel Ritter may look after better those guests who take more expensive rooms - the fact we chose to only book a basic room does not mean we could not have afforded to pay for something more grand or that we should be treated any differently. In the previous two weeks we had stayed in a number of hotels, some of which were more expensive and some less so. However, whatever price we paid and whether we took a suite or a basic room, nearly all offered a more welcoming reception and a feeling that they wanted to provide a first class service. Hanging a few pictures around the reception area of "celebrities" who have used the hotel may impress some people but to us it was simply a demonstration that Hotel Ritter is trying to be something it really is not.
- Official Description (provided by the hotel):
- The Tradition-Hotel Ritter Durbach, idyllically situated on Baden's designated Wine Route ("badische Weinstrasse") between Alsace/France and the Black Forest, has entered its next historical era. After more than 100 years, the hotel changed into the Muller family hands in January 2008. As a bridge between tradition and modern, a "4 Star Superior Design Hotel" with 87 rooms & suites, three gastronomic highlights, a 1.200 Square metre SPA and 5 conference rooms has come into existence.Awaiting you is a unique and innovative concept.Let the Hotel Ritter Durbach fill you with enthusiasm! ... more less
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