I stayed at this hotel for 8 nights feb 10 - 18 2013. 2 nights in a garden view room and 6 nights in an oceanfront suite. Our daughter joined us and I booked her a room for her self for one night. This room cost over 450 dollars and she was given a handicapp room with the shower in the toilet and people walking on a path two feet from her balcony. When I complained I was given all kinds of attitude by the staff. They did change her room but the new room was not cleaned properly. This time they tried to say she lied to them and it was clean.
This hotel is full of groups. We found it difficult to get a chair by the pool and even towels were in short supply at different times of day. The staff was taping off chairs with danger tape it would save for the business people even though they did't show up most of the day. I think all the guests should be treated egually. This was certainly not the case.
The resort is other wise lovely. J. KoMore
- Free Wifi
- Free Parking