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“Great stay, friendly staff!”

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Grand Leoniki Residence
Ranked #4 of 21 Hotels in Platanias
Certificate of Excellence
Reviewed December 2, 2012

RCI sent ne an email the week before our stay to advise me that they had changed the accomodation because the RCI silver crown one I had booked was closed for the winter. Leoniki is not of the same standard a I was expecting to be disappointed.

Arriving at 11pm was not an issue and the staff were very welcoming. It needed a drive to the Grand Leoniki entrance at the back of the hotel which is where the off site parking is. The good news was that we had a full cooked breakfast included daily! In the end we had no need to cook in the appartment at all. A good breakfast will keep you going until 6pm and then it's time for an early dinner. Most days we were sightseeing / driving and we were often the only people in the tavernas we visited.

Our room was at the back of the hotel. Others have commented about the intrusive noise from the main road which is close by. I didn't have a problem with it, but as the resort seemed to be well under occupied, they could have moved us elsewhere, I guess. The room was clean and well appointed and cleaned daily except Sunday. All the staff, especially those in the restaurant, were very friendly and helpful. They charge for a safe key and I didn't bother with it: I kept our valuables locked in the suitcase when I remembered. The cleaning staff are so busy that they wouldn't have time to go rummaging in your stuff anyway!

October is late in the season and be aware that many restaurants are closed for the winter. (More so on the south coast!) That suits me fine as you can get around and park and the tourist attactions are far less busy. No queue for Knossos, even :-)

This was my 2nd trip to Crete and I love the place.

There is free wifi in theguest lounges - bandwidth can be a bit variable. But it was quite good enough for FB, email and all my photos to download from my phone to my ipad daily via the cloud. I used the indoor and outdoor pools (outdoor pool was way colder than the sea) ut didn;t bother with the sauna / steam rom as they were swiched off. (I'm sure they the staff would have fired them up, but they would have needed ages to get up to temperature and it seemed a waste.)

Overall a great holiday and I was pleasantly surprised (especially with free breakfast daily!)

Room Tip: If possible try to avoid the rooms alongside the main road at the back if you need silence.
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  • Stayed: October 2012, traveled as a couple
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4  Thank AOC56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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133 - 139 of 277 reviews

Reviewed November 14, 2012

This was my second stay @ The Leoniki and nothing had changed since I stayed in 2006. The rooms/units are a good size but lacking in some items - wine glasses, mugs, welcome pack, comfy beds and English speaking entertainment tv channels (CNN and BBC world news only). On the up side, our room was cleaned daily and after 11am. The resort/area of Platanias seemed to be closing down for the season and the Leoniki was quiet too when we were there and coupled with really bad thunderstorms we did not have a brilliant week - but that was no fault of the Leoniki. On the 2 days we had sun, we had the smaller pool to ourselves. The local restaurants are good especially Yianni's and Remember (pizza/cocktails). As the weather was bad on the west of the Island, we seemed to spend a lot of time in the car going to the South and the East. Having said that, our favourite town/beach is Georgiopoulis!
The beach at Platanias is only a 5 minute walk but was quite stoney. The best beach on the Island is Elafonissi on the southwest of the Island - a long drive on some very windy roads but worth it when you get there.
The local bus into Rethymnon drops you right into the centre of town and only costs E1.20 with the return stop being right outside the Leoniki.
I would recommend this resort to others but would warn you that Greek standards of hotels are not in line with Spain/Portugal/USA (on RCI resort ratings)

  • Stayed: October 2012, traveled with friends
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6  Thank welltravelled149
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2012

We stayed at the Leoniki Residence for a week at the end of September/beginning of October 2012. It was our first visit to Crete. We checked in around 1130 at night, the receptionist was helpful and friendly and took us to our unit to show us around. We stayed in a 1 bedroomed unit, number 182, up on the 3rd floor. Although the unit was equipped for 4 people, there was a queen-sized bed plus a single bed in the bedroom and 2 sofa beds in the lounge. The unit was comfortable and simply decorated. Some reviewers have commented on the hardness of the beds, to us they were fine, but as we like a hard bed at home that was no surprise. The kitchen is fairly basic, a microwave, 4 ring electric hob, electric kettle and fridge. It was fine for our needs, we did eat in on a couple of evenings after long days out. The crockery was basic, in addition to the cups and saucers mugs would have been welcome. There were small and large glasses but no wine glasses specifically. One big minus point of the unit is there are no fire instructions displayed, we found them stuffed in one of the drawers the day before we left. Another minus point is the TV options. Only CNN and BBC World News for English speakers. There were 2 entertainment nights in the resort, a girl group and a Greek/Cretan night, the little we saw of them they didn’t seem particularly good but others might think differently. The pools at the Leoniki are all good, we used the one opposite our unit which was a lot quieter than the 2 main ones, we didn’t use the indoor one.
Like most people have said before we were offered the half board package for 25 euros a day, we said how about 3 days, reception said it had to be a minimum of 5 days so we said no again. We did however take a breakfast package for 8.50 euros each per day as we didn’t feel like walking out every morning to eat. The breakfasts were good, a varied choice from full cooked to cereal, croissants,lots of fruit and delicious greek yoghurt . The breakfast lady was always friendly and chatty, unlike the one that another reviewer encountered. One tip if you are out on a day tour, several of these leave quite early before the restaurant is fully open. We asked for a packed breakfast the night before and took it with us. The bread, meat, fruit and drinks were more than ample and served as a packed lunch as well. There are plenty of tavernas and restaurants to choose from in Platanes, a lot of them are by the road, we went to Yiannis one evening, not too bad. Try the Taverna Garden, turn left out of the Leoniki and five minutes on your left hand side, the garden is at the rear, no passing traffic, good food and a friendly host. At most of the eateries expect to pay around 30 euros on average for 2 with drinks.Plenty of shops for tourists in Platanes as well as supermarkets. As someone else mentioned, turn left out of the resort and across the road a short walk down is a good one. You can walk to the Lidl under the main road viaduct but the local ones are better, more varied and cheaper.
Like several other reviewers we thought about car hire but in the end we didn’t take it. The main roads are fine but in the cities like Rethymno and Heraklion the traffic is horrendous and the oneway systems confusing to a non local. The country roads are narrow and very windy, especially the hairpin bends to be found on the south coast, too much time spent concentrating on the roads and not enough on the scenery if you drove I think, it is a holiday after all. We were out every day. The local bus, tickets at the little shop next to the Leoniki, is 1.20 euros each way to/from Rethymno. Sometimes it’s an old local bus, or a bendy bus, sometimes it’s a tourist style coach, so always ask the driver. Timings are haphazard, but that’s part of the fun. We were out every day on tours. We used the Yellow Train like another reviewer. Yes it looks like a kiddies ride but it was great fun riding along in the shade at 25 kms an hour, a nice cooling breeze in the heat. Also the knowledgeable guides tell you all you need to know about the places. Several trips are available. We went on the one to the Arkardi Monastery and the village of Amnatos, a round trip of 40 or so kms. We also went on the Talos Express , this is the red and white train (some are blue and white) that you also see around. Part of this trip was by coach as well, we went up into the hills to some more of the little villages, Kournas Lake, Argiroupolis Springs and down to the seaside resort of Georgioupolis. For longer trips we used the tourist coaches of the Klados agency, recommended by the Leoniki, and they were excellent. We did the all day Little South Coast Round Trip. Travelling via the Imbros Gorge, down the hairpin bends to the south coast, very different to the north with its rocky bays. We went to Hora Sfakion, a delightful little place, try the Sfakion pie at the coffee stop. Then to Frangokastello Castle and then the lovely resort of Plakias where we had an all you can eat Cretan buffet lunch before time to swim or just relax on the sunbeds. The driver on the trip was amazing in the way he got our coach round roads that I would think twice about in a car. The longest trip on the Klados coaches was to the Minoan ruins at Knossos, with guides both on the coach and touring the site, to try and do it on your own would be silly. A lot of people there, even in early October. Then into Heraklion, the capital of the island where we had time to ourselves again, certainly worth another visit. The all day trips on the coaches were around 30 odd euros each, great value when it included all your guides as well.
Another tip would be to book your airport transfers in the UK before you leave. The Leoniki is about an hour’s drive from either Heraklion or Chania airports, not something you really want to do yourself after a 3 and a half hour flight. As we arrived in Crete after dark we had pre-booked through Global Transfer Services. They met us at the airport and took us to the resort, coming back we had a 0730 pickup from the Leoniki back to Chania airport. Expect to prepay around 200 odd euros, not that bad to avoid any hassle.
So to sum up it was a very good holiday. Don’t expect luxury at the Leoniki but it is comfortable and has everything you need, especially as you are going to be out most days anyway

Room Tip: Rooms 130 to 190, 2nd or 3rd floors
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  • Stayed: September 2012, traveled as a couple
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10  Thank yennieandbobbyeales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2012

1st time to Crete, from passport control,taxi and hotel the friendliest reception we have ever had. The Leoniki Residence is a lovely resort and very clean. The apartments were fit for purpose although the kitchenet did look a little tired. The hotel staff could not have done any more to make us welcome and on the couple of occassions we did need them to assist with something they did so without reserve. The complex itself is situated in a very good location with regards to places to eat, spoilt for choice although The White Lady comes highly recommended for entertainment as well as good and plentiful food. All of the local resturants are more than generous with their portions in fact if you go down the starter route make sure you save room for the main course. The beach is literally a 5 min walk, with plenty of sand that seems to go on for miles and a great and clear sea. The sea itself is generally a very comfortable temperature. As you walk along the beach plenty of taverns are about for refreshments and food. Depending on how long you stay and beach we found buying a raffier beach mat and a sun brolly (no more than 10 euros) is much cheaper than renting out what generally were uncomfortable beach beds and shades.
All in all great area, no discos, just tavernas and resturants, great beach and sea, plenty of trips to sign up to and watersports available, all within easy walking distance.
As to the Leoniki Residence, clean and tidy, really helpfull an friendly staff, plenty of swimming pools, apartments do the job, we would recommend and will definitly be back there next year.
Thanks Leoniki for a great holiday.

Stayed: October 2012, traveled as a couple
3  Thank Gary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2012

I'll start with the good: nice pool, a couple of really nice people working there, good location away from the traffic madness that is Rethymnon and easy access to the main highway for exploring the rest of the island. Checkin and checkout were painless and rapid, and a couple of the people on the front desk were good for directions and recommendations. Then there are the issues, starting with the lady who runs the restaurant during the day: they desperately need to find her a job where she doesn't interact with customers. Grumpy, rude, dismissive, and it was that way the whole time, she wasn't just having a bad day. The common facilities are decent enough, but nothing special. The unit we stayed in had outdated kitchen fixtures that weren't much when they were new, generic Motel 6 furnishings, a toilet that ran constantly and broken tile behind it, very hard bed....all in all tired and in desperate need of an update. Overall, it wasn't exactly bad, no bedbugs in our unit for instance, but absolutely wouldn't stay there the next time in Crete.

Room Tip: The parking is in back, so if you have a car those are the units you want.
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  • Stayed: September 2012, traveled as a couple
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2  Thank JaymoOslo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2012

My husband and I came here for the first week of our honeymoon this past September. Overall we had a nice stay. The staff were nice and the room was clean and tidy. There were a few pros and cons (below) but overall, we would stay here again.

Cons:
We were greeted as soon as we entered and were happy to find that our room was ready. However the front desk staff was quite insistant and pushy that we do the half board for 25.00 euros per person per day. After looking at what it included (breakfast and then either lunch or dinner and also internet) we agreed that it would be a good option for us. It turned out to work out well but I didn't find it appropriate to insist that we do it. After we checked in we also found out that there was no way for them to monitor the internet (their wireless had no password and neither did their computer and they never checked to see if you were allowed to use it) and were quite annoyed that they had "included" this in the half board option.

The room was very spacious, two floors actually with the bottom floor having two twin beds pushed together, a small bathroom and a small kitchen with a small balcony. The top floor had the larger bedroom and bathroom and a larger balcony. However, everything in the whole apartment was quite dated. The water in the shower is also not consistent at all with temperature. It went from cold to scorching hot with in seconds and actually burned me at one point.

Through out our visit we noticed many, many, many sales men and women for the RCI properties. It actually became quite annoying. They were all near the pool and near the entrance. I understand that they were doing their job and selling time shares to people but found it to be too much.

Note*: There is a difference between the Grand Leoniki and the Leoniki Residence! After wandering the grounds we found the other part of the hotel the Grand Leoniki where all of the rooms ARE updated and MUCH nicer. We were quite surprised at the difference.

Pros:
The hotel has 4 different swimming pools which were all very nice (although no huge). We always were able to find lounge chairs and enjoyed many afternoons sitting by the pool. The rooms were always kept clean and the staff who cleaned them were always friendly. The food at the hotel is pretty good. They have quite a spread for breakfast and dinner with many local specialities. They have two shows during the week for dinner, one singing and one dancing, which were okay.

The hotel is located in a small town that has quite a few restaurants and little shops and is across the street from the beach (maybe a two minute walk). There is quite a bit of parking behind the hotel that feels very safe at night. The hote is also located just outside of Rethymnon and is a good distance from Chania but not too far.

Overall, pretty good.

Stayed: September 2012, traveled as a couple
4  Thank nyeelitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2012

My wife and I visited Crete for the first time and the Leoniki Residence was the available option through our Club La Costa membership. The resort carries an RCI Silver Crown rating but I'd suggest that their overdue refurbishment would see that rating slip if assessed now. The bed was rock hard, even after putting all 3 blankets under the bottom sheet. The apartment (164) was one of the best situated, many were in the shade of large trees or other apartments. We were upstairs so we enjoyed privacy, the downstairs apartments were next to the thoroughfare and a little too public for my taste. We were in the middle of the resort so didn't hear much of the traffic from the main road that others have complained about. Our time was pleasant and relaxing but I'd say the resort was only about half full.
We opted not to take the Half board deal offered on arrival (E23.95 per head), a good choice as the strip outside is just endless tavernas, we ate in the White Lady (good food and live entertainment on a Thu, get there before 8 or book) Vergina, Garden Taverna and Marem, we both chose Greek fayre which was all tasty and very good value (most dishes averaging about 8.50), the drinks ranged from 2.50 to 3.50 for a pint of lager and about E5 for caraf house wine (tasted better!) setting in all was nice and staff were very friendly and efficient.
Supermarket-wise, we self catered our breakfast, lunch and a couple of evening meals and made the mistake of using the Lidl, the supermarkets on the main road were cheaper and stocked fresh local produce, turn left out of the reception and the supermarket on the opposite side of the road about 200 yards down was the best for choice and price, also the only one we found that did Tonic water that was still fizzy! If you like you Gin and Tonic but don't want to get ripped off (E6 at the Leoniki bar, E3.50 average on the strip) then consider taking your own bottle with you, it was E23 for a 70cl bottle in the shops! The Mojito bar was quite expensive too avg E6 for a cocktail, there was another coctail bar whose Mojito's were just as nice and only E3.50.
Car hire isn't as good an option as some have suggested, parking in Crete, including at the back of the hotel is at a premium. The roads are poor and driving standards appauling! The local bus is frequent and inexpensive (tickets available from the shop outside reception). If you plan on snorkelling then the South of the Island is the best location for clear water and is about 45 minutes drive with parking ok there (that would be the only reason I would hire a car if I visited again).
Would I go again to Crete and use the Leoniki, yes and yes but ask for a room in the 100's and upstairs and not in the shade, would have to be lucky! Crete has lots to offer and is good value but there's plenty of places we like to go before we considered returning.

Room Tip: In the 130-180 series, on the first floor and ask for one that is in the middle of the resort to avo...
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  • Stayed: August 2012, traveled as a couple
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6  Thank Minder65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Leoniki Residence

Address: 197 Leoforos Machis Kritis, Platanias, Rethymnon, Crete 741 00, Greece
Location: Greece > Crete > Rethymnon Prefecture > Rethymnon > Platanias
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool
Hotel Style:
#2 Luxury Hotel in Platanias
Price Range: $27 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Leoniki Residence 4*
Number of rooms: 145
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Also Known As:
Leoniki Residence Hotel Platanias
Leoniki Residence Rethymnon
Leoniki Residence Hotel Rethymnon
Grand Leoniki Residence Crete, Greece

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