We have just spent a week at this place and were very disappointed. I accept it is October and towards the end of the season but it failed to deliver for us. It avertised evening entertainment, lunchtime menu, a la carte menu and evening buffet but none of these things were available. We were not even told this when we checked in, we simply found out when we went to get it. The evening menu offered to us was fixed with 2 choices and one of them one night was burger and chips! Every meal I asked for small portions for my two kids but they simply got the same amount as it was too much trouble to make somthing smaller. My 4yr old got the same size portions that I got, what a waste of food. They have nice pools but they are too cold to go in. The heated indoor pool was obviously switched off as it was not any warmer than the outdoor pool, it certainly was not the temperature it was advertised to be. Whilst sitting on the sun loungers one day I asked for a drink from the bar at 2.30pm and was told the bar wasn't open. We tried to buy some lunch but could not as they were not making any.
The restaurant staff were very helpful and friendly but could not convince the kitchens to makes smaller portions or even a lunch. Once our meal package ran out we went into Rethymnon and found some excellent places to eat. I asked the reception staff if they sold stamps and I was told "No, you will have to go and try some local shops to see if they have any". Very helpful.
Overall we felt that there was no real effort being made (with the exception of the waitresses) to look after or entertain guests. The resort itself is nice and in the middle of the summer it will be a different place but having experienced this we will not be back in the summer. At this time of the year do not waste your money or your RCI points as better is available elsewhere.
- Also Known As:
- Grand Leoniki Platanias
- Grand Leoniki Crete, Greece