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Sam Bam

No hospitality at the homestqy

2.0 of 5 bubblesReviewed Mar 22, 2023via mobile
the diving center is great and I gave it a good rating. however the accommodation/ holestay is terrible.
- we booked a small room by email and we were booked in the middle one
- the room was still very small, dark and had no sunlight. no chairs or hammocks on the balcony to relax.
- the floor in the room was dirty when we aarived
- no soap in the room
- the lavabo didn't work. no soap.
- you pay for drinking water, you pay for coffee even if you eat a small banana. everything will be charged.
- there are lists and rules everywhere.
- you don't really feel welcome there.
Date of stay: March 2023
Room Tip: go diving there, but dont eat or stay there
Trip type: Traveled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ron THURPEL, Guest Services / Front Office at Mario's Scuba Diving and Homestay, responded to this review
Responded Mar 24, 2023
Hello dear guest,

First of all we want to apologise that you did not feel welcome in Mario's homestay. As you can read in other reviews, our guests normally feel very satisfied and happy, just like home away from home.

After checking again, I can only say that you got a small room (called Green Sea) for 700 pesos, just as you booked...

Our staff always carefully clean our rooms for every guest, but in case you were not happy with our service, we would have been glad to clean it again on request.

The room has chairs inside that can be used on the terrace as well. We feel sorry that the room did not meet your expectations, but keep in mind that it is our cheapest option (700 pesos for 2 pax) apart from the dorm.

Paying (15 pesos per litre) to fill up your water bottle is a standard in the Philippines and probably not overpriced.

If you eat in our restaurant, coffee (and an occasional banana) are always free of charge. As you chose to eat outside, we obviously had to charge you a small amount to cover our costs. Thank you for your understanding.

We hope you will enjoy your remaining time in the Philippines...
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed January 25, 2023 via mobile

Everything was great, the receptionist, the food, the room, and certainly the snorkeling and diving.

The dive master (Jed) was super flexible in accommodating our wishes and took us on 2 of the best dives we had in the Philippines! One was in a amazing coral garden, the other one was an awesome drift dive.

For snorkeling you don't have to go far, the shallow water in front of the homestay is full of turtles and nice corals can be found by walking a few hundred meters.

Thank you all, we hope to come back some day!

Date of stay: January 2023
Trip type: Traveled as a couple
Thank paulv1990
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mario Pascobello, Owner at Mario's Scuba Diving and Homestay, responded to this reviewResponded February 24, 2023

Hello, Paul!

We’re so happy to know you had an amazing time on the island and that we’re a part of that experience! And we’ll let Jed know of your appreciation.

You’re always welcome and looking forward to having you here again some day!

Best regards,
Mario’s Scuba Diving and Homestay Team

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed January 10, 2023 via mobile

Great home stay and diving! We stayed for 3 nights and would loved to have the time to stay even longer.
Thanks to Mario and stuff, the kitchen ladies and everyone for the overall organization of everything we asked for.
Especially big thanks to Jed for the amazing dives! We enjoyed a lot our time at Apo

Date of stay: January 2023
Trip type: Traveled as a couple
Thank sarahjU4063WS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 11, 2022 via mobile

I came here originally to stay one or two nights for some scuba diving, but already while heading into the bay I could tell that I would end up staying longer and ended up doing my advanced open water diver here.

Apo Island is just something else. The way the village is built into the treeline and how friendly everyone here is - you owe it to yourself to stay on the island for at least a night and not just to pass by on a boat.

As for Mario‘s - it‘s everything I could have asked for. Accomodations are clean and comfortable (though note that the entire island has limited times for electricity, it never became an issue but maybe don‘t plan on working remotely here or sth). Also, the entire Team of divemasters and Mario himself are just caring, competent and generally super likeable.

Amazing place!

Date of stay: December 2022
Trip type: Traveled solo
Thank 573pascals
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 10, 2022

Gorgeous diving, awesome snorkelling with turtles and a homey stay at Mario’s resulted in the perfect Apo Island experience. Would absolutely recommend this to anyone who is interested in diving (they also offer PADI courses)

Date of stay: December 2022
Trip type: Traveled with friends
Thank maggiemadsen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mario Pascobello, Owner at Mario's Scuba Diving and Homestay, responded to this reviewResponded February 24, 2023

Hello, Maggie!

Thank you so much for taking the time to review our place. And we’re so glad you had a great time on the island! It was a pleasure having you and Isabell stay and dive with us!

Looking forward to welcoming you when you visit the Philippines in the future.

All the best,
Mario’s Scuba Diving and Homestay Team

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed December 10, 2022 via mobile

Mario’s diving center and Homestay on Apo Island was such a great experience.
When we reached the place we directly went for a diving refresher with dive master Lindton, he is great and was very patient with us.
The whole crew in the Homestay was lovely, food was nice and we felt at home right away.
We met with Mario who shared his experience about marine sanctuaries and how important it is to take care of the sea life, and how he passes on his knowledge with the next generation.
I could tell that the coral reefs is being well take care of and saw so many colorful fishes and will leave with beautiful memories.
Would definitely try to come back to dive some more! Highly recommended

Date of stay: December 2022
Trip type: Traveled with friends
Thank mariegroscheveux
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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