I visited in order to treat my Aunt to a belated birthday lunch. From the outset, she was highly impressed at the warm welcome (despite us entering through the fire exit) courteous service and the quality of food. To sum up, she mentioned that none of these "could be faulted."
For my part, I was pleased that there were no set menu restrictions so, in addition to the lunchtime offers (two courses for £6.50) we could choose anything we fancied, especially useful as my Aunt couldn't manage a big meal. Mains consisted of hearty, tasty portions, and our pasta dishes cost only £3.75 each, little more than the cost of a takeaway sandwich. There was a good range of desserts, and we enjoyed our coffees.
Many thanks to staff Katarina, Abnei, Nade and manager Louis, who all looked after us so well. In addition to providing a warm welcome, staff also escort customers out, holding doors and helping with any baggage, prams, etc. which is a pleasant touch. I was particularly impressed with Katarina's excellent customer service and her good promotional skills when she offered to show me the small private dining room upstairs, which is available for events. Hopefully, if all goes well, I'll be booking this for a special celebration in the autumn. I look forward to returning with friends.