Went for evening meal on Boxing Day, party of 6 people (one in a wheelchair). Upon arrival, we were informed that our table was up a step. When I mentioned one of our party was in a wheelchair, I was met with the comment - you didn't mention that when you booked - this was said in an unfriendly way. Two of the meals were cold, the extra chips we ordered were very late arriving. There was no Christmas atmosphere at all, no decorations at all in the area we were sitting. When we originally booked, we were told that the only table available was either 5.00 pm or 5.30 pm as the restaurant was full. When we were leaving at about 8.00 pm., the restaurant was nowhere near full. We thought the meals were overpriced for what they were and there was not a great selection of vegetarian meals. The lighting was very dim, so much so that we were unable to take any photographs.
We have been to the restaurant previously several years ago in the summer and really enjoyed our meal but obviously things have changed.