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“OK - Good Value For Money” 3 of 5 bubbles
Review of Coach House Hotel

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Coach House Hotel
Ranked #11 of 12 Royston B&B and Inns
Sussex
Level Contributor
127 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“OK - Good Value For Money”
3 of 5 bubbles Reviewed May 15, 2011

I stayed at the Coach House recently for one night. The location is certainly nothing special (on a main road seemingly in the middle of nowhere) but at least it was easy to find and has ample parking - in fact the car park was absolutely enormous, far in excess of what I imagine the hotel/bar could accommodate. The rooms are in what seems to be a converted shed/barn at the rear of the property. My room was small, but adequate and, for the money, what more can you expect? My evening meal in the bar was nothing to write home about, but the Full English breakfast the next morning was good. Service was also good. The main problem with the accomodation is noise from the corridors/neighboring rooms. There seems to be little/no sound insulation - beware if you are a light sleeper.

  • Stayed May 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank SussexAdventurers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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93 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Oxford, United Kingdom
Level Contributor
8 reviews
2 of 5 bubbles Reviewed September 13, 2010

I recently stayed here with some friends whilst attending a wedding nearby. Although reasonably clean, the rooms are very small and the facilities of poor quality. The TV didn't work properly and the sink in the bathroom was so small I found it hard to have a shave without pouring water all over the floor. My friend's room was even worse. One of them foolishly had a suitcase with him (as he was visiting from abroad) and could barely fit it in the room. Whoever has designed the rooms have clearly gone for sheer numbers rather than quality and comfort. The twin room was £80, which I consider to be poor value for money when considering the standard of the hotel.

  • Stayed September 2010, traveled with friends
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank 5tan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Royston hotels

Harlow, United Kingdom
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed August 21, 2010

We weren't sure what to expect from the road but hey on walking round to the main entrance a lovely courtyard (shame fountain wasn't working but I suppose it could be noisey for some of the rooms). Friendly welcome, nice clean room with en-suite and a lovely comfortable bed (not always something we have found at other places so a definite PLUS!). Breakfast was great and made us wish we had been able to have dinner the night before! Staff helpful and welcoming. All in all a really lovely place to stay would (and have) recommend it to people visiting the area. We will definitely stay there again.

  • Stayed July 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jean255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed June 28, 2010

We booked this hotel, as convenient to visiting Wimpole Hall and Ickworth house en route to our main holiday in Suffolk. We were warned in advance by email, that the hotel was closed on Sundays (bar and restaurant), and we were offerred a restaurant booking at their "sister hotel" 5 miles away. We declined, and decided to do our own thing.

On arrival, we followed instructions and pressed the intercom buzzer - the young lady who checked us in was polite and efficient, but not overly friendly; it had been a mans disembodied voice that answered the buzzer though! The room was clean and tidy, although dated. Little traffic noise as this was a Sunday evening. No tea-bags in the room, but there was coffee, hot chocolate and Horlicks. Strangley, there were three little tubs of milk - bear in mind this was a double room, so only one repeat coffee possible for half of the couple! The TV was an old, small portable unit - adequate is the best I can say about that.

The shower was utterly pathetic - a weak trickle of water, in an extremely cramped cubicle; no bath alternative. No shelf on which to put your wash-things, but plenty of clean towels, and complimentary toiletries!

Breakfast was good - range of cereals, juice and fruit; the cooked option was good - but no "options" were discussed. If you specifically asked, then items other than the standard English is prepared for you. A simple menu would help in this area for guests! Again, I would say the one member of staff present was efficient but not friendly.

Overall, I would not stay here again - for the same money, better hotel rooms are available in the area.

I would add that there was free wi-fi in the room; we did not test this, so cannot comment on speed etc, but it is advertised.

  • Stayed June 2010, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank kempie666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed June 27, 2010

Unimagineably awful. The room was 2 feet bigger than the double bed. I have never seen a double bed in such a small room before. The room (No 14) was across a courtyard in what looks like it might have been a stable block, and it was upstairs in the 'attic'. This meant that when I arrived the temerature in the room was over 100 degrees. The room had no proper windows, just a roof skylight. There is no airconditioning. If you open the window the traffic noise keeps you awake, so your choice is to suffocate from the heat or lie awake due to the noise. The wardrobe was hilarious as it was so rickety, but it was of no use anyway because the room is so small you couldn't open the wardrobe doors anyway because of the proximity to the bed! The chest of drawers had the bottom drawer missing! Again, you couldn't use the drawers because they were so close to the bed. The mirror behind the door had a huge crack in it. One of the bedside lights didn't work. The genral air of shabbiness was overwhelming. The bathroom was tiny but fairly clean. I ordered a wakeup call for 7.30 but never got one.

  • Stayed June 2010, traveled solo
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Coconutmatting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 bubbles Reviewed November 11, 2009

Which clot laid gravel in the hotel car park? Since most suitcases are wheeled, a moment's thought would have told the owner that a gravel surface is a Really Not Very Good Idea.

Apparently, the power showers are a wonder to behold. If you get one. My room didn't, and I've never experienced such a comedic device as the one I did get, and with no bath alternative, either. The lovingly-maintained pink bathroom suite was a reminder that this bit was either built or last refurbished in the 1970s... complete with magnolia walls.

The room and the public areas were dull, poorly-lit, badly-decorated and understaffed. The bar is cheerless and the beer lines need cleaning - avoid the draft Guinness in particular.

In fairness, the bed was warm and comfortable, which was just as well, as the room radiator didn't work at all. (The bathroom one was hotter than Vesuvius, so on a mild night it wasn't a huge problem.)

For the area, and being close to the IWM at Duxford, I guess it's very good value, but with so little local competition, they could consider charging an extra tenner to give the place the TLC it needs to come up to standard. Really, all the faults could be so easily fixed if the will was there. Maybe the re-furbished rooms are better than the one I had - so I hope they press on with the project quickly!

  • Stayed November 2009, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank philsayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
coachhousehotel, manager at Coach House Hotel, responded to this review, November 24, 2009
All the rooms at the Coach House have shower only and we are in the process of updated and refurbishing rooms as and when budget and business levels allow.
We pay particular attention to regularly cleaning our beer lines and are quite happy to offer guests an alternative if any of the draught beers are not to their liking.
On occasion we may appear to be understaffed but in the present economic climate we have to employ multi tasking staff and feel that we still maintain a good level of service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Midlands
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed August 30, 2009

Just stayed at the Coach House for one night and were allocated room 10. The room was small and the bathroom smaller. When entering the room it smelled of damp and on closer inspection the shower had mould around the shower tray and the curtain also had mould on it. The toilet bowl could have done with a good clean as it was brown! We found the room so depressing that we actually paid to visit the Duxford Museum just to get out. The room was generally dusty. The bed was clean but you could feel every spring. Breakfast well what can I say - how anyone can spoil one is beyond me but the tomatoes had just about seen a pan, the mushrooms were microwaved and the sausage under cooked.

If you are disabled or unsteady on your feet then not a good place to visit as all the paths have gravel and unsuitable with heavy cases.

Not good value for money at £70 a night for two people.

  • Stayed August 2009, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Owls_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Coach House Hotel

Property: Coach House Hotel
Address: Flint Cross Newmarket Road | Newmarket Road, Royston SG8 7PN, England
Location: United Kingdom > England > Hertfordshire > Royston
Amenities:
Bar / Lounge Free Parking Restaurant Room Service
Hotel Style:
Ranked #11 of 12 B&Bs / Inns in Royston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Coach House Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
The Coach House Hotel, primarily built of local flint and previously known as the Coach and Horses Inn, has maintained its old world charm and offers a warm friendly welcome to all our guests. After major refurbishment by the new management it now has all modern facilities, including free wireless broadband and internet access. Once here you can either relax in our 5 acre gardens and enjoy our traditionally cooked meals.All our 22 rooms have been upgraded and are designed with your comfort and care in mind. ... more   less 
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Also Known As:
Coach House Hotel Royston, Hertfordshire

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