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“great place lost in the middle of no where” 4 of 5 stars
Review of Castillo de Arteaga

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Castillo de Arteaga
Certificate of Excellence
Mexico City, Mexico
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“great place lost in the middle of no where”
4 of 5 stars Reviewed August 17, 2012

this place looks like the original Disney castle except it was not built by disney but restaured by Napoleon de third as a gesture of thanks for the local making his son and heir an honorary citizen of their town. worth a visit the rooms are very quirky and strange but quite romantic with a little Jacuzzi on the roof of each of the four towers.
the internet WIFI works episodically but who cares you are n the heart of the basque country the food is great the place romantic and so ifyou are very in love do go and stay a couple of nights. enjoyment guaranteed.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank guyclaret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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121 reviews from our community

Traveler rating
    88
    22
    5
    2
    4
See reviews for
27
73
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3
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Bucharest, Romania
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 13, 2012

We have recently spent 6 nights at Castillo de Arteaga, after having spent couple of days in the South-West France. The "chateau" is really amazing, a big plus for the owners as they managed to entirely keep the original features/architecture of the place while adding just some "flavour" of contemporary architecture. We were a fairly large group traveling with (a lot of) children and accommodation for the entire party was flawless. Breakfast is ok, dinner is outstanding and everything is reasonably priced. Very attentive service, out thanks to Irantxu (at the reception) and Igor (in the restaurant) for making oour stay so good. Overall, a small hidden treasure in an amazing place (the entire Bizkaia region is of unparallel beauty) which hopefully will stay like that for the years to come. Will definitely love to return some day.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank tomtom14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 8, 2012

Just a storybook stay, with our two kids. Wonderful staff attitude, excellent value. Hard to find.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank smokey17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nuremberg, Germany
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 4, 2012

I stayed at the Castillo de Arteaga for one night last October with my father and his wife.
I had found the Castillo by accident online and I am so glad I did!
Email contact beforehand was great, we always got very fast replies and had all our questions answered very friendly and with all the info we needed.

We had booked 2 rooms in one of the towers, one on the ground floor and the other on the 2nd floor with a private tower terrace.
The rooms were beautiful, great beds, lovely furniture and amazing bathrooms with huge bathtubs.
Arriving at the Castillo we were greeted so nice, we also had pre-ordered a bottle of cava which was already on ice in the room.
The evening was mild so we decided to take in the scenery from our tower terrace. We had had a very big and long lunch but at some point started to get a bit hungry again so we ordered a plate of lovely local cheeses and jamon.
Later on we decided to try the Basque wines, every time our waiter, Ivan, came over from the main building promptly, brought everything up to the terrace and made sure we had a wonderful time.
As I had to work a little while on vacation having an internet connection was important to me and the hotel's wifi worked perfectly in the room.
The next morning we were served an amazing breakfast with anything you could wish for in the main building.
We had a few hours so we wanted to explore the area a bit and Sorkunde, who had warmly welcomed us the evening before, served us breakfast in the morning and shown us around the main building gave us the tip to visit the "Bosque de Oma", a forest with all the trees painted in beautiful colors by a Basque artist, Agustín Ibarrola. What a great experience and a great tip!

We were really sad that we could only stay one night and wished we could have stayed longer, but we are planning another trip to the Basque Country and really hope to stay at Castillo de Arteaga again.
Not only is the hotel beautiful and the surrounding area lovely, but especially the staff, namely Sorkunde and Ivan made our stay truly unforgettable.
Working in the hotel industry myself I know how important good customer service can be and impact your experience and the staff at Castillo de Arteaga was outstanding.
We cannot wait to come back!

Room Tip: We loved our rooms in the tower and saw some rooms in the main building which were beautiful as well...
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  • Stayed October 2011, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Luna2308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Granville, Ohio
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 2, 2012

Small, intimate, quite reasonably priced for what you get. Excellent service. While you are a guest, it truly is your own little castle, with complete run of the grounds, the walls, the keep, the wine cellars - the whole place - and fenced off from general public/gawkers. Very friendly and helpful staff, eager to show off their castle. The food was was the only thing that fell short of perfection, but it was fine, and the beautiful dining room made it a great experience. No nickel and dimeing, which is nice - mini-bar, bottled water, etc. covered in price. And, oh, the sleep - quiet, dark - you can sleep forever. Huge soaking tub, spacious multi-head shower. They give you lots of candles in the room to make for a very romantic environment. A very restful place.

Room Tip: There's only 15 rooms, including suites. Ask to see what they've got - each is unique.
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Mr_Bingley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chatham
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed August 8, 2011

This is small hotel (15 rooms?) that is housed in a former castle. Service is excellent and rooms are modern and comfortable. It is quite beautiful, but the smallness limits what is available here. If you want to get away for a few days, this would be fine. Biggest issue is its isolation; it is few blocks from very small village. if you have a car, you will be fine since this can serve as a good base as you tour the surrounding area. A cab to the nearest town (Gernerika (sp?) will cost you 10-13 euros.

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank FrankChatham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chatham, NJ
Level Contributor
99 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed August 2, 2011

We spent several days here while in the area to attend a wedding. The accommodations were spotless, the bed was huge and comfortable. The bathroom was wonderfully appointed with a huge soaking tub. Wood paneling throughout our room and beams in the ceiling.

The staff is very courteous, and helpful for finding taxi/transportation or giving you directions to points of interest etc. The garden terrace on the top of the main tower offers breathtaking views. The two smaller turrets offer private rooms - with a private pool in one turret.

The restaurant was excellent and the staff even accommodated us returning late one evening with a little late supper.

I would not hesitate - this hotel is just wonderful!

  • Stayed July 2011, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank ddhockey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Castillo de Arteaga

Property: Castillo de Arteaga
Address: Gaztelubide, 7, 48314 Gautegiz Arteaga, Spain
Location: Spain > Basque Country > Province of Vizcaya > Gautegiz Arteaga
Amenities:
Bar / Lounge Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Gautegiz Arteaga
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Castillo de Arteaga 4*
Number of rooms: 13
Reservation Options:
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Also Known As:
Castillo De Arteaga Spain/Gautegiz Arteaga

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