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Laguardia
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Traveler rating
340
453
182
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All reviews outdoor pool rioja region minute walk nice hotel pool towels old town old fashioned junior suite small table amazing spa reception staff breakfast buffet spa facilities la rioja plenty of parking stayed here for one night tapas
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Reviewed 3 weeks ago via mobile

My son and I stayed at the hotel in September 2019. There is a large car park and there were plenty of spaces to park a hire car. We had a lovely room with views over the vineyards. We were provided with shampoo etc. They have a 'pillow menu'too so you can choose a pillow to your liking! The only thing lacking in the room was tea making facilities. Breakfast was very good with hot and cold items. They provided me with various gluten free items every day uncluding bread and cake. The restaurant was very good and adapted dishes for my gluten free diet. The pool and gardens are spacious. The staff were very helpful especially in reception. The hotel is just a 10 minute walk into the old town and there is an elevator you can use so that you don't have to walk up the steep hill. We would recommend staying here.

Date of stay: September 2019
Trip type: Traveled with family
Thank suzieg57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villadelaguardia, Gerente at Sercotel Villa de Laguardia Hotel, responded to this reviewResponded 3 weeks ago

Thank you for letting us know that you had such a pleasant stay at our hotel. We work hard to ensure that every guest is fully comfortable and satisfied during their stay, so your positive feedback will be quite rewarding for our team members. We are glad that you enjoyed our restaurant and breakfast,and we thank you for letting us know that you would recommend us.We look forward to welcoming you back. Kind regards

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Reviewed August 29, 2019 via mobile

We chose this hotel as it was one of very few with a pool in the area. Pool and lawn were great for relaxing and it was super hot but you have to pay for the pool towels (Eur1 I think) which for the standard this hotel is supposed to be, it’s a bit silly.
We were upgraded to a suite which was nice to have more space. Not the most modern hotel but clean and comfortable. Got their priorities wrong in some places I think - I.e a cute toiletries pack for our baby (nice not really necessary), but having to pay for pool towels, no soap dish in the shower or towel hook, not much bench space in the bathroom. Staff were lovely. Great location just a short walk into town. Restaurant food was nice. A good choice if you want a pool, close to town. You do need a car though.

Date of stay: August 2019
Trip type: Traveled with family
Thank jdawes00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villadelaguardia, Gerente at Sercotel Villa de Laguardia Hotel, responded to this reviewResponded August 30, 2019

Thank you for taking your time to comment on your recent visit at our hotel. We are very pleased to read that you enjoyed your experience and we appreciate your kind words about our staff. We hope to have the pleasure being able to welcome you back at a future occasion. Kind regards

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Reviewed August 29, 2019 via mobile

We stayed here for 5 nights whilst visiting La Rioja-Alavesa. The hotel was a great location, just a ten minute walk from the beautiful town of Laguardia. We did not get breakfast in the hotel as felt it was quite expensive and, instead, walked into Laguardia for breakfast. We had lunch one day and dinner one day in the hotel, the food was nice but preferred to go out locally for meals. The bar also has a bar menu with toasties etc available outside the main meal times, which are quite a reasonable price. The outdoor pool facilities were good. There are sun loungers available and pool towels can be rented for 50 cents each. The rooms were a good size, with a rustic feel, and a nice view of the region. The room walls were quite thin though and the rooms could be quite noisy, especially at the weekend when there is music played on the terrace. The entire hotel did not have an iron available for use by guests. Instead, we were told that if we wanted something ironed we would have to use the hotel’s laundry service. The laundry service is expensive, and awful. The clothes came back creased (and the crease in a pair of trousers had been completely ironed out!) and one item of clothing had been burned. However, to the hotel’s credit, they did refund the cost of the ironing, but we did not even receive an apology.

Date of stay: August 2019
Trip type: Traveled as a couple
Thank BexBuch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villadelaguardia, Gerente at Sercotel Villa de Laguardia Hotel, responded to this reviewResponded August 30, 2019

Thank you for staying with us and for sharing your comments with other interested readers. We regret to learn that your experience with the laundry service was not all what you expected and we apologize for any inconvenience we may have caused to you. However, we appreciate your open words and we wish to ensure you that your critique will be taken seriously. We are pleased to read that despite of your critique on an overall basis you liked our hotel and we hope to have the pleasure being able to welcome you back at a future occasion!

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Reviewed August 17, 2019

We stayed here for four nights and absolutely loved it. The staff were incredibly friendly and hard working, the hotel was well maintained, the food was excellent, the drink was well priced and the pool area excellent. The Spa area was good too. There was nothing to not like here.

Date of stay: August 2019
Thank B45Bluenose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villadelaguardia, Gerente at Sercotel Villa de Laguardia Hotel, responded to this reviewResponded August 18, 2019

Thank you so much for taking your time to share your kind comments about your experience at Sercotel Villa de Laguardia. We are delighted you enjoyed your stay with us and we also appreciate your feedback regarding the kindness of our staff and the quality of our restaurant and Spa. We will be pleased being able to welcome you back at a future occasion. Kind regards

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Reviewed August 7, 2019

Of all the hotels we stayed in during our holidays in Pais Vasco, this was the best. Located in a very nice area, and with comfortable rooms. Our stay was very relaxing. We visited the neighbouring wine museum, the town of Laguardia (very nice), and El Ciego. We also had dinner in the restaurant, which was a little expensive, but of good quality. The spa was good. We did the thermal circuit and booked a massage, for a reasonable price. One comment regarding the spa: when entering the thermal circuit we directly got respiratory problems. We (both doctors) think that there is a problem with fresh air circulation. On hot summer days, they should open a door or a window, as the combination of extreme heat and chlorine can be dangerous.

Date of stay: July 2019
    • Value
    • Cleanliness
    • Service
Thank Swaan53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villadelaguardia, Gerente at Sercotel Villa de Laguardia Hotel, responded to this reviewResponded August 9, 2019

Thank you for taking your time to share your kind comments about your recent visit at our hotel. we are pleased you enjoyed your stay. We also appreciate your feedback regarding the Spa and we will take it into consideration. We will be pleased being able to welcome you back at a future occasion. Kind regards

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