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“good hotel but not so good location”
3 of 5 bubbles Review of Courtyard Basel

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Courtyard Basel
Ranked #1 of 2 Hotels in Pratteln
Coimbatore, India
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“good hotel but not so good location”
3 of 5 bubbles Reviewed July 13, 2013

I booked this hotel with a free certificate. Wished this hotel was closer to some great attractions. Had to drive more to reach any good places. Otherwise this is a great hotel though they charged me for wifi and parking. Wouldn`t recommend this hotel unless you want to stay in Basel or Pratteln.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Praz666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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326 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Washington, District of Columbia, United States
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed July 2, 2013

Really, truly, an excellent room. Very clean, spacious and comfortable. The lobby and bar were also lovely. As pleasant as the staff was, it was difficult to get any information out of them. Information on the tram to the city, information on the attached water park, information on the local area...etc. it was as if we were getting just yes or no answers with no details. We didn't mind the location, the tram was easy to get to and since we were driving through on our way further south it was a good location.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JLJ04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
Level Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed June 29, 2013

Courtyard by Marriott maintaining its class, but the location is not good for those have work in city centre. Thouse Pratteln station is 10 mins walking which connects you to all places with high speed and normal trains. Also you get trams. Courtyard issues a day pass @ 10 Fr. which reduces your travelling expense as it can be used for roaming within whole city. Rooms are good, spacious, clean and peaceful. Max restaurant within hotel has all choices of western food.

Room Tip: Travellers need to consider extra time in travelling to city centre.
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sinha_ravi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed June 19, 2013

We went to Basel for Art Basel and stayed at Courtyard Marriott. Though the address of this shows it I located in Basel , it is on outskirts almost out of the city. The tram station is not close and it costs not less than 55 Franks for taxi to reach city centre. The rooms are clean and spacious but the service is not up to the mark. We found the hotel was understaffed. The breakfast was ok but not elaborate. If at all one wants to visit the city centre often, this is not convenient place to stay in Basel. The rooms are provided with lovers on the outside of windows and you can create a night at any time of the day by closing it.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shirish_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
147 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
5 of 5 bubbles Reviewed June 8, 2013

We arrived early evening, tired, hot and sticky after a long drive from Italy. We felt truly rejuvenated by the time we left, but here is my usual review of good and not so good bits.

Here's what we really liked:
Plenty of onsite parking under cover or above with easy access from the hotel, new-looking, modern hotel but with homely, sympathetic decor, very friendly and helpful staff (although the hotel was very quiet so they had plenty of time to provide a good service), great, large rooms, free Wifi in the lobby, in-room safe, very pleasant bar and restaurant, with the opportunity to sit outside (just far enough away from the carpark and road), good choice of food for the continental breakfast, with a clear understanding that the hot food 'American breakfast' was extra (but it wasn't clear how much extra), large, firm mattress but soft, plentiful bedding and unusual blinds outside the bedroom window. We also had a problem with our TV, which was fixed within 5 minutes - great service. The hotel appears to be mainly geared towards business travellers, and we noted the first floor with meeting rooms and breakout areas looked very nice.

However, the best bit was the Aquabasilica, which came at no extra cost (apart from Spa treatments) on top of the room charge and is accessed from within the hotel. We decided to have an hour or so in there on Saturday morning, but were amazed by its size, the amazing range of wonderfully-heated pools, water jets, outdoor pool, plenty of sunbeds (which looked brand new), and oh happy days, a fantastic range of water slides! We ended up spending much longer there than planned and had a fantastic time.

The few not-so-good bits, more like things to be aware of:
The changing rooms in the Aquabasilica were pretty much unisex. There were areas identified for men and women, but all in the same area. There wasn't a huge selection in the restaurant for dinner (although the food was great), and parking still cost CH29 for one night! As mentioned, it was not clear how much extra that hot 'American breakfast' cost, although small cards were placed on all breakfast tables to be filled in by guests, clearly stating which breakfast they had paid for. Had we wanted to have a hot breakfast it wasn't clear how much exta a spoonful of bacon and eggs would cost. The blinds in the room were very effective to filter the sun, but the controls were not easily found. A call to Reception revealed they were by the entrance door, which seemed like totally the wrong place for them but finally the room was flooded with light when we worked them out.

Overall we arrived tired, hot and a bit fed up after 8 hours in the car, and left the next morning feeling relaxed, chilled and happy. What more can you ask for! We would definitely stay there again and would do everything to make time to visit the Aquabasilica.

Room Tip: Make time to visit the Aquabasilica!
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AlisonJCowan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
10 reviews
4 hotel reviews
5 of 5 bubbles Reviewed June 1, 2013

We spend some rewards points for our 3-night stay. We were not expecting much but were pleasantly surprised. thr room, service. and resturant all really good. Hotel looked and felt new. Easy access to tram & train to get into city or day tripping.

Helpful?
Thank rlmfswingle
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reuver, The Netherlands
Level Contributor
53 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed May 25, 2013

This place was bright, clean, spacious, modern and overall very comfortable and pleasant. Staff was nice and helpful and the elevators were fast. The breakfast was very nice, plentiful and yummy! Crappy with the expensive "Cloud" Wi-Fi, though. Can't say much about the location since I'm shuttled to and from where I was working. Still, seemed like a nice area.

  • Stayed April 2013, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank AM S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Basel

Property: Courtyard Basel
Address: Hardstrasse 55, Pratteln 4133, Switzerland
Phone Number:
Location: Switzerland > Canton of Basel > Pratteln
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Pratteln
Price Range (Based on Average Rates): $
Hotel Class:4 star — Courtyard Basel 4*
Number of rooms: 175
Official Description (provided by the hotel):
With 175 well equipped rooms and suites, the international hotel chain Courtyard by Marriott offers business and leisure travellers the best amenities for their stay in Basel with complimentary Essential Internet. The hotel features direct access to the aquabasilea water park with pools, slides, sauna, spa and fitness area. The business centre and gym are at your disposal. "The 24/7 Grab'n Go Market" offers a variety of food and beverages. 675 square meters of conference space provide 6 modular meeting rooms with daylight and high-end technology for successful meetings in Basel. The hotel is only 15 minutes away from EuroAirport Basel, 5 minutes from Pratteln railway and 2 minutes from A2 highway Pratteln exit. St. Jacob Park stadium Art Basel and Basel World fairground are easy to reach. The BISTRO offers freshly made international and regional classics as well as delicious snacks and drinks and invites guests to meet and linger throughout the day. ... more   less 
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Also Known As:
Courtyard Basel Canton Of Basel, Switzerland - Pratteln

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