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“Good Value, Friendly Hotel” 4 of 5 bubbles
Review of Hotel Saentis

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Hotel Saentis
Ranked #2 of 3 Hotels in Unterwasser
Stoke-on-Trent, United Kingdom
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Good Value, Friendly Hotel”
4 of 5 bubbles Reviewed October 17, 2012

Stayed in the hotel for 3 nights as part of a scenic tour of Switzerland. Its a small hotel but I must admit it is run very well. We really enjoyed our time there and the staff should be proud of the service they are giving to thew guests. Whatever we asked for we received. Can't fault it.

  • Stayed September 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Paul SP L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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40 reviews from our community

Traveler rating
    7
    20
    9
    4
    0
See reviews for
16
9
3
2
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
York, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed April 1, 2011

This quiet, friendly hotel offers great personal service and excellent food. The staff were extremely polite especially with our attempts to speak German. The hotel manager was very pleasant and did speak excellent English. Our rooms were spotless and the beds comfortable.The hotel swimming pool was a great bonus which the children enjoyed. The train up the mountain is a 5 minute walk/ski so the hotel is very convenient. Unterwasser is very quiet with no night life outside the hotel bars and restaurants but this was ideal for us.

  • Stayed February 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ssejmob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Bloomfield, Michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed August 12, 2010

The staff at Hotel Santis was very pleasant. The manager Josef was attentive and helpful. It was low season and not very busy, however. Some rooms faced the Santis and would have been somewhat noisy with the road traffic. We opted for a room facing the garden. The view was still very nice. We had 2 adults and one child 8. The rooms were adequate, but a little tight. We did not spend much time in the rooms, as the Toggenberg area has an abundance of activities. Very family friendly. We would like to come back in the winter for some skiing!!

  • Stayed July 2010, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank johnolya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed August 7, 2010

We spent 3 nights in this hotel and we enjoyed the cleanliness of the room, the view and above all the warm hospitality. We were welcomed and we were treated respectfully anytime we were seen in the hotel surroundings. The hotel manager took care of everything we needed (bought immediately a new pump for the hotel's bicycles when my husband wanted to ride, free of charge of course). He was truly caring and very kind! When he realized we wouldn't be present at the self Pizza baking day (for the kids), he changed the day for us so that we won't miss it. We appreciate his help a lot, he was always present and always with a smile, and that's the most important thing for us! Thanks again!!!!

  • Stayed August 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank almoTA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 bubbles Reviewed October 8, 2009

This hotel is listed as a Family hotel but no children care is offered. One of the purposes of our trip was that our 6 year child old practises german with other children, but no such possibility was available. We has been assured by phone that there were children activities at least 4/5 times a week. Not true........ The hotel is quite run down and needs refurbishment. Service and food were ok, but definitely too expensive for what it has to offer. The nature around it is absolutely fabulous.

  • Stayed August 2009, traveled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MilaPrimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambrige England
Level Contributor
69 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed June 7, 2009

Stayed here for three nights. The location is excellent surrounded by mountains, rolling fields with stream running through grounds. The hotel is pretty shabby and is in serious need of a major makeover. Rooms are dark with ageing well worn furniture. Carpets threadbare in places. Staff very good , helpful and friendly.

  • Stayed June 2009
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank thepenquin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
1 review
3 of 5 bubbles Reviewed February 26, 2009

The hotel has a good location for skiers - just a few minutes walk to the lifts and next to the slopes. Rooms are quite ageing - old furniture, old carpets, you can easily see that the rooms have been painted recently but that no major refurbishment has been done for many years. Kitchen is ok - nothing fancy, but average. Kid's playroom is a bit poor and not very appealing. Although the hotel had promised childcare on the phone and it was written in the brochure that there would be childcare in the afternoons, there was no childcare whatsoever - in the end we organised our own babysitter through the local tourism agency (and had to pay for it ourselves). Overall I would say - quite cheap, so value for money was ok, but the non-existing childcare made many families cross as it had been promised.

  • Stayed February 2009, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Channelh0pper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Saentis

Property: Hotel Saentis
Address: Hauptstrasse 16, Unterwasser 9657, Switzerland
Location: Switzerland > Canton of St. Gallen > Unterwasser
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Unterwasser
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Saentis 3*
Number of rooms: 32
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