Recently stayed at the Twelve for 3 nights, was worried my expectations might be too high after reading reviews here but The Twelve didn't disappoint, it is all about friendliness, comfort and glorious food! On our arrival there was a lovely handwritten card in our room along with chocolate strawberries and cake - totally unexpected and delicious! Fresh coffee percolator in room also. Restaurant quite good with great pastries and pancakes available for breakfast as well as the traditional options. Can't praise this hotel enough but if one thing stands out it's the really friendly staff and relaxed atmosphere - if you go you'll enjoy it, I'm sure!