A very disappointing stay at the Liddesdale Hotel. I read an earlier, highly complementary, review from someone who stayed in room 2 (which is the same room that we stayed in) who commented that the negative reviews seem as if they are written for another hotel - well I can't place his review as being for the same hotel as we experienced.
The room was dirty, the surfaces were dusty and didn't look like they'd been cleaned in a while, the carpet was heavily stained, and generally the room was very run down and in need of renovation and redecorating.
The sound on the TV was broken in such a way that it sounded like it was in another room. When asked when we checked out whether everything was OK with our stay, we mentioned the broken TV, but simply got a response of "oh yes, we had that in room 4 a while back - it's the speakers that have broken". No apology, nor attempt to try and resolve our dissatisfaction.
All in all a very disappointing stay, and we wouldn't return.
- Official Description (provided by the hotel):
- The Liddesdale Hotel is located in Douglas Square at the heart of Newcastleton (sometimes referred to as Copshaw Holm); a 17th-century village planned by the 3rd Duke of Buccleuch, set in the peaceful, unspoiled countryside of Roxburghshire. As such it combines the relaxing aspect of a remote rural settlement whilst being only half an hour’s drive to Carlisle and the motorway network. Fully refurbished by new owners in 2008 the hotel is the perfect accommodation while staying in the area. Our hotel can offer you excellent food and wine, well appointed accommodation including Wi-Fi Internet and Sky TV in a friendly and welcoming atmosphere.Please note: There is no petrol station or cash point in the village.The Local Post office opens 3 days a week and you can get cash there if needed (Opens Monday Wednesday & Saturday) ... more less
- Reservation Options:
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- Also Known As:
- Liddesdale Hotel Newcastleton, Scotland