The worst point about this ryokan is the contact. The ryokan doens't have an email address, and the staff hardly speak any English, which can be a real problem when trying to communicate on the phone. To book a room there, you have to print out a reservation form, fill it out, and fax it to the ryokan, which I did. I got the fax back with a stamp from the ryokan, and a call a few hours later and I was told that my booking was complete. When I arrived in Tokyo, the staff told me that my reservation wasn't complete after all, because apparently I should've sent the fax back again, which, however, the guy on the phone had failed to tell me. As a result, they gave me a room for two nights, rather than the four I'd booked, so I had to search for a new hotel.
Also, the futon was dirty - there were hairs on the sheets, and definitely not mine as I hadn't slept in it when I noticed them, which makes you wonder if they wash them at all.
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- Also Known As:
- Ryokan Sansuiso Shinagawa, Tokyo