I booked through Viator.com, 3 different tours with Sunrise tours. Specifically, i took a half-day Narra tour, Full-day Kyoto tour, and Full-day Hiroshima/Miyajima tour.
I specifically was looking for english speaking tour guides. As we were going through the tours, seems like there were two other companies that had english speaking tours.
My feedback is primarily general:
1) Please make sure you double/triple check your pickup if you are not going to meet them at the initial location and have a pickup scheduled with them. In 2/3 tours, we used a pickup location and were not picked up until several calls to them.
2) English is not their primary language of course, so you never know who you will get. On one of the tours, the person english was really weak, and he was talking very fast that it was hard to understand him.
3) The guides, know many of the general items, which you will hear. but very little was shared when it came to true historical details or tying the historical flow together.
4) They need to add time to the tours to enjoy a little more. You really don't get enough time at the stops for the pictures or just to walk around for shopping.
I am not sure if I would use their services again.
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