We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“First class ”
Review of The Cliff Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Cliff Hotel
Certificate of Excellence
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“First class ”
Reviewed June 9, 2014 via mobile

What can I say other than perfect !!
The staff the food the value was second to none !!!
Most enjoyable weekend home from home the bar was well priced the food was the best I've had in a long time and the manager Darren made us feel like part of the great family of staff they have. Thanks to all.

Stayed June 2014, traveled as a couple
Helpful?
Thank PaulShoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CliffHotelManager, General Manager at The Cliff Hotel, responded to this review, June 20, 2014
Dear PaulShoe

Thank you for your fantastic review, we are so glad you had a great time. You made quite an impression with the team here who enjoyed your company very much!

we look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,058 reviews from our community

Traveler rating
    486
    384
    126
    39
    23
See reviews for
219
496
16
86
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (300)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Great Yarmouth, United Kingdom
1 review
Reviewed June 7, 2014

We had our wedding reception at the cliff hotel and can not recommend it enough! The service was excellent, all staff were helpful, polite & professional. The food was fantastic, and all in all they helped to make our special day perfect :)

  • Stayed June 2014
    • Location
    • Cleanliness
Helpful?
Thank Sjtp1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CliffHotelManager, General Manager at The Cliff Hotel, responded to this review, June 20, 2014
Dear Sjtp1

Thank you for your lovely review.

It was an absolute privilege to be a part of your special day. A lovely couple with a lovely family!

I look forward to seeing you again soon , don't be strangers and give us a call when you celebrate your first anniversary!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 3, 2014

Just popped in for food and a drink, the single most unorganised place I have been too in years. No one seemed to know how to take a basics drinks order. Ordering food caused an argument amongst staff. Had to order in 3 different places. Cool play area and stunning view but miserable locals and poor service means we will not return. Management attempted to compensate with a free drink which was an acknowledgement but this didnt make a difference to our experience sadly. Such a pretty set up too.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mummy_mummy123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Retford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 3, 2014

Excellent hotel throughout although the car park is not very big and can get full by non-residents as some people use it so as to access the beach or when there is a function on at the hotel leaving no spaces for residents. I found the staff to be very professional and courteous throughout my stay. We enjoyed the stay so much we extended it by 1 night and may possibly return later this year.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vince B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CliffHotelManager, General Manager at The Cliff Hotel, responded to this review, June 20, 2014
Dear Vince B,

thank you for your great review!

The team love to know they are getting it right and Trip Advisor is a great way to gauge just that!

We are currently investigating allocated parking for hotel residents, as occasionally the car park does get busy, but there is ample street parking to both the front and rear of the premises , we have some exciting plans for the hotel for the future and additional parking is included in these!

It is high praise to us when guests have enjoyed their stay so much that they extend their visit so thank you again , we look forward to seeing you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 29, 2014 via mobile

The Cliff hotel is a great place to stay !
The staff are great , food is amazing & the hotel is very trendy & comfortable this was our 3rd stay here & we are planning on returning
The location is great as it's right near the lovely sandy beach perfect for families
Would highly recommend to anybody as it suits all ages

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jamesabbott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CliffHotelManager, General Manager at The Cliff Hotel, responded to this review, May 30, 2014
Dear Jamesabbott,

thank you for your "fantastic" review
its always nice when our guests take the time to let us know we have got it right!!

we look forward to visit number 4!!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level 4 Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 28, 2014

I think this is a good hotel for the area. The room was immaculately clean and the amenities were good. The terrace area was lovely and we especially enjoyed the live singer which was a lovely bonus and added to a holiday feel. Our meal was average - my sea bass was overcooked and dry (and not cheap! ) but the breakfast was very good. The bar was very busy all evening but I was somewhat startled my the amount of security guys with earpieces etc there were! This made us feel like this is a place expecting trouble. I found the staff generally disinterested but not rude - just not really friendly or chatty. One word of warning, in our room you could literally hear everything going in in the next room - saved me watching the news in the morning. But maybe that was just out room.....A mixed bag but would probably stay again if I was in the area.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dawn r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CliffHotelManager, General Manager at The Cliff Hotel, responded to this review, May 30, 2014
Dear Dawn R

thank you for your review and taking the time to list the positives of your stay ,

A couple of points to clear up , firstly I think you may be confused by the ear pieces.. all of the management team and team leaders and staff that are working remotely wear these at busy periods ... the hotel has a lot of nooks and crannies so we find this an effective way to stop us walking in circles looking for each other!

we are on route to local night club , we do not "expect trouble" we simply put the procedures in place to ensure it does not happen in the first place !

I am surprised by the comments regarding the team here , this very site is teeming with glowing reviews about the friendliness of our staff! in fact I am very proud of all my team who work very hard and interact with the customers in a manner that is all too rare nowadays!

The food offering that we have is with out doubt one of the best locally and again the trip advisor reviews that we ordinarily receive are nothing less than glowing... if you do have an issue please do tell us at the time( as I believe you did and this was rectified to your satisfaction) as we hate to think that even one customer has left our premises less than happy. We aren't the cheapest (nor indeed the most expensive) local offer ( a lot cheaper than Cambridge mind you!)but we do use THE best suppliers and the food is all prepared from fresh..

and finally the area.. we LOVE Gorleston , fantastic beaches, a high street that has very few empty units or charity shops , new businesses opening all the while, in fact an area that bucks the national trends... a genuinely nice place to be with access to all the local offerings and attractions , The Broads , Theme parks , Casinos race tracks and beaches close to hand.

I hope this clarifies the points that you raise and we look forward to seeing you again soon at the Cliff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 28, 2014

Not often I find myself in a place like this for a business trip, but I was glad to stay here when I did. A warm welcome, clean and modern room and a good bar and restaurant made my one night booking a pleasure.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CliffHotelManager, General Manager at The Cliff Hotel, responded to this review, May 30, 2014
Dear Richard C

Thank you for your review

it is high praise indeed when a businessman takes time to review our hotel!
I am so pleased that we got it right for you and look forward to seeing you again soon ( you never know it might just be time for a leisure visit!!)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Gorleston-on-Sea
2.1 mi away
Andover House Hotel
Andover House Hotel
#1 of 21 in Great Yarmouth
492 reviews
0.1 mi away
The Pier Hotel
The Pier Hotel
#3 of 4 in Gorleston-on-Sea
342 reviews
2.0 mi away
Comfort Hotel Great Yarmouth
Comfort Hotel Great Yarmouth
#14 of 21 in Great Yarmouth
410 reviews
Show Prices
Show Prices
Show Prices
2.9 mi away
Imperial Hotel
Imperial Hotel
#3 of 21 in Great Yarmouth
532 reviews
1.2 mi away
Travelodge Great Yarmouth Hotel
Travelodge Great Yarmouth Hotel
#2 of 4 in Gorleston-on-Sea
327 reviews
2.9 mi away
Burlington Palm Hotel
Burlington Palm Hotel
#13 of 21 in Great Yarmouth
190 reviews
Show Prices
Show Prices
Show Prices

Been to The Cliff Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Cliff Hotel

Property: The Cliff Hotel
Address: Cliff Hill, Gorleston-on-Sea, Great Yarmouth NR31 6DH, England
Phone Number:
Location: United Kingdom > England > East Anglia > Norfolk > Great Yarmouth > Gorleston-on-Sea
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 4 Hotels in Gorleston-on-Sea
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Cliff Hotel 3*
Number of rooms: 39
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, HostelWorld, Orbitz, Expedia, TripOnline SA, Cancelon, Hotwire, Travelocity and HRS so you can book your The Cliff Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cliff Hotel Gorleston On Sea
The Cliff Hotel Gorleston-On-Sea, Great Yarmouth

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing