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“Nice location, friendly staff ”
Review of The Cliff Hotel

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The Cliff Hotel
Certificate of Excellence
Reviewed May 7, 2014 via mobile

I have stayed here a couple of times on business. Nice rooms, probably a bit hot in the summer. Food is sensibly priced and more than ample. Car parking can be a challenge. The first floor rooms are better. Liane, the bar supervisor is excellent, GSOH.

Stayed: May 2014, traveled on business
2  Thank riggorz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CliffHotelManager, General Manager at The Cliff Hotel, responded to this reviewResponded May 22, 2014

Dear Riggorz

thank you for your review , it is always nice for the team to see praise from the guests for the hard work they do! (and they do work very hard!)
Lianne was very excited by her mention in your review and the good news is you earnt her a drink!!
we look forward to seeing you again soon at the cliff!

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820 - 826 of 1,103 reviews

Reviewed May 6, 2014

Would just like to say thankyou to the cliff hotel and daryn for letting me use the hotel to show my garments in a photoshoot for my ucs university course... I will definatly recommend this hotel to other students.

Stayed: May 2014, traveled with friends
1  Thank Tina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CliffHotelManager, General Manager at The Cliff Hotel, responded to this reviewResponded May 22, 2014

Dear Tina F

our pleasure .. we always like to help out the local community where we can and are glad we have been of service to you!

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Reviewed May 5, 2014

Stayed there as a couple 2/3 May 2013, and had a very enjoyable stay. Nice location, friendly staff, comfortable room if a bit small, but adequate for the length of stay.

There seems to be shows most weekend, Friday was a Pink tribute act and Saturday night was a hypnotist. Didn't go to either as was out but the shows seems well supported and good and was held in a separate function room with a bar and no disturbance at all, though then the car park gets quite full.

Overall a nice hotel, excellent value, breakfast good choice, didn't have dinners there but looked nice on the menu, and the bar was busy and well served. good outside terrace that in summer will be excellent, good views of the beaches just down the stairs.

wil go back again.

  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank OzT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CliffHotelManager, General Manager at The Cliff Hotel, responded to this reviewResponded May 22, 2014

Dear OzT

Thank you for your great review , I am glad you had a nice stay with us and we look forward to seeing you again soon ( maybe you will get a chance to attend one of our great shows!)

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Reviewed April 29, 2014 via mobile

By accident we arrived here to our daughter being taken desperately ill on holiday and in hospital, 170 miles from our homes. We were on the second floor , with a good view of sea and harbour. Very comfortable room, enormous bed and everything to keep us happy. We had dinner one night there, which was very good and reasonably priced and the breakfasts were equally excellent, though service was a little slow because each meal was individually cooked. This is the first hotel I have been in for sometime which did not do a buffet breakfast. The bar and lounge were unique in as much they were on the cliff edge and had a huge outdoor semi conservatory, not completely enclosed ,but with a roof. The beach down below, and to the south contains pure golden sand and goes for miles. This is the North Sea ,so I cannot speak for water temperature. All in all a very nice place to stay, if you are on the Norfolk Coast

Stayed: April 2014, traveled with friends
1  Thank simonbjofsurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CliffHotelManager, General Manager at The Cliff Hotel, responded to this reviewResponded May 22, 2014

Dear Simonbjofsurrey

thank you for your great review , I am glad we were of service to you at a very traumatic time , I hope your daughter is well now and look forward to seeing you again under more pleasurable circumstances

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Reviewed April 28, 2014 via mobile

We stayed for 2 nights at The Cliff. Great location in a small coastal town with amazing views from the room and terrace bar. I have a gluten free and dairy free diet, the staff couldn't be more helpful. We would highly recommend it for a peaceful break away. Close enough to Great Yarmouth for more to do but far enough away for peace and quiet. The hotel has been refurbished over the last 2 years and is absolutely lovely, quality is their thing. The sea view terrace is wonderful to sit and relax. They even did a gf afternoon tea for me. Nothing is too much trouble. The staff are very friendly, well trained and helpful. We will be back !

Stayed: April 2014, traveled as a couple
2  Thank Dawn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CliffHotelManager, General Manager at The Cliff Hotel, responded to this reviewResponded May 22, 2014

Dear Dawn H

thank you for the stunning review! nothing gives us more pleasure than knowing we have got it right! I am so glad you enjoy our offer and we look forward to entertaining you again very soon!

Im sure we will see you soon because obviously "quality is your thing!"

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Reviewed April 27, 2014

We stayed here 26.04.14 after winning a competition for a night in the bridal suite. On arrival the bridal suite was lovely with an amazing bathroom and jacuzzi bath. After an evening meal and watching some entertainment we decided to call it a night and go back to our room, only to find the light fittings vibrating and the bass from the music downstairs rattling through our room and could hear the music clear as day in our room so there was no chance of us getting any sleep until it all finished at midnight. After complaining this morning all we were offered by the manager was an apology and a cup of tea. Although we never paid for the room I still feel entitled to an enjoyable stay and some form of compensation, I recommend anyone staying in the bridal suite to make sure they check if there is a function on if they are after a relaxing and peaceful evening.

  • Stayed: April 2014, traveled as a couple
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank gemsy123Lowestoft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CliffHotelManager, General Manager at The Cliff Hotel, responded to this reviewResponded April 28, 2014

Dear Gemsy123

thank you for your review and for taking the time to list the positives of your stay .
thank you also for informing us With regards to the issues of noise you experienced.
The noise was from the function that you had attended that evening, our Justin Timberlake tribute.
We have just had a new ceiling fitted to the function room and it appears there may be an issue with the new sound proofing- not too difficult to address.

When we do have functions, the rooms that are near to the function room are allocated to guests attending that function. To date this is the first complaint I have received from a guest that has had problems with noise from a function they are actually attending.

As to regards to compensation, the prize that you won was given by ourselves in support of a local radio station , the cost of this was obviously met by our business. I personally believe that to expect financial recompense for an item that did not raise any cost for yourselves in the first place is not really a realistic expectation.

Thank you for your concern for future guests staying in this room , but please be assured that this is the Bridal Suite and most of the Brides are at the celebration as it takes place.
Other than that the suite is very busy , (as you have said, it is exceptional!) but I do not forsee any future complaints of this nature. Even referring to the previous reviews to yours you will see that people are genuinely happy with the service/product we supply

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Reviewed April 25, 2014

On 25/4/14, we had our Civil Ceremony Wedding at the Cliff Hotel.

We've search for venue for sometime , but this hotel stood out.

Loved it. All Staff were very helpful with all our friends and family. Made our perfect day amazing . We made some great memories to last forever .

Great food and service.
Location ideal. Renovated with a touch of modern elegance .

Thank you ever so much . We would recommend it to anyone.

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Usher-McGee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CliffHotelManager, General Manager at The Cliff Hotel, responded to this reviewResponded April 27, 2014

Dear Usher-Mcgee

Thank you for your kind review and Thank you for choosing the Cliff Hotel.

It was an absolute pleasure hosting your ceremony and being a part of your special day! We look forward to seeing you when you celebrate your first Anniversary :) !

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Additional Information about The Cliff Hotel

Address: Cliff Hill, Gorleston-on-Sea, Great Yarmouth NR31 6DH, England
Phone Number:
Location: United Kingdom > England > East Anglia > Norfolk > Great Yarmouth > Gorleston-on-Sea
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 4 Hotels in Gorleston-on-Sea
Price Range: $80 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Cliff Hotel 3*
Number of rooms: 37
Reservation Options:
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Also Known As:
Cliff Hotel Gorleston On Sea
The Cliff Hotel Gorleston-On-Sea, Great Yarmouth

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