location- unbeatable. Ueno is perfect from the airport, central enough to travel around Tokyo. Ueno is a shopper's paradise.
reception and service- very polite, organised and helpful. when my room internet connection was having problems, the receptionist ( after a few bows) rushed out of reception and went to my room. asked permission if he can fix the PC. very polite and very efficient.
room- very nice family room. extremely clean. good enough space.
bed- had a japanese style room, so used futons which were quite nice. nice pillows too.
price- cheaper than similar quality hotels.
will i stay here again- most definitely!!!
- Free Wifi