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“Clean, Great, Value for money- Superb service”

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Super Hotel Asakusa
Ranked #30 of 121 Hotels / Ryokan in Taito
Certificate of Excellence
Singapore, Singapore
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Clean, Great, Value for money- Superb service”
Reviewed December 16, 2012

Me and my friend stayed at the Super Hotel Asakusa from 14 Dec to 16 Dec and i would say the hotel is really great when it comes to service. We arrived at around 2pm plus. The hotel is a bit of a distance from the nearby subway station (Asakusa Station) around 5 to 8 mins walk so be prepared to walk for a bit. When we came we were greeted by a friendly female staff at the front desk. She speaks quite fluent english and the check in process was rather smooth. One of the interesting things abt this hotel is that we get to pick our own pillows which have different colours depending on what you want. But i guess this isnt a really big plus point. The hotel room like most other reviews have mentioned is quite small but personally, i think it is good enough for two not so big sized persons. Me and my friend had difficulty walking around the room but to us it was fine since we are not in the room most of the time. The toilet i would say is a good size. theres just enough space for the toilet bowl, sink and bath tub and a place for you to stand and change your clothes. Like i said earlier, if youre big size, then i guess it may pose a slight problem. Theres no free wi fi in the room though so if you want to get wifi you have to go to breakfast area near the front desk to get wi fi. There is a lan cable in the room for you to connect to the internet using your laptop. There is also a port where you can charge your iphone/ samsung phones which was really convenient if you want to charge your phone. a travel adaptor was also provided. They had all the other basic amenities such as toiletries, towels, toothbrush etc so that was good. The breakfast buffet comes free and i would say for the price is was really good. They had a variety of pastries such as croissants, some breads. There is scrambled eggs and also miso soup and rice ball. I saw the variety they provided was good. Staff was also courteous informing us each time when they were going to refill some items. Or when breakfast service is ending they will also tell us. Drinks were provided free from the automated machine during breakfast hours and there were also a variety of stuff like soft drinks to coffee and hot chocolate or ice tea. So i guess thats great too. The hotel has a policy that from 10 to 3pm you shouldnt be in your rooms as they will be cleaning them so i guess thata a bit of the negative point but it didnt affect us because we will be out during that time sightseeing anyways. However, you can request from the front desk that you dont want your room to be cleaned and they will not disturb your room during that time and i guess you can stay in your room if you informed front desk earlier. The sensoji temple is like a min walk from the hotel (its acutally right behind the hotel) so thats the great thing. Its also near the cruise station on the sumidawa river so thats another plus point. There are various eateries at the asakusa temple areas so you dont have to worry abt not having stalls nearby. A convenience store is also located nearby the hotel There is one open 24hrs if im not wrong.

The service we received from the hotel staff were superb. We had to go to hakone the next day and was staying there for one night so we didnt want to carry our bulky luggage all the way there so they allowed us to store our luggage there overnight so it was a good thing! When we came back to collect our luggage we had to find the way to our haneda hotel (we had an early flight the next day) The male staff at the front desk was so helpful providing us directions with the trains. Telling us about the express train to haneda and when was the next one coming. So i guess this extra mile they go for their service which is amazing! Definitely coming back to this hotel if i were to coem back to tokyo again!

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MdFadhil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
スーパーホテル浅草, 支配人 at Super Hotel Asakusa, responded to this review, May 25, 2014
Thank you very much for your stay.
We are truly pleased for your high evaluation.
We will promise never stop to improve our service to guest.
Hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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125 reviews from our community

Traveler rating
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    70
    16
    1
    0
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Koksijde, Belgium
Level Contributor
106 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed June 30, 2012

We have had small hotel rooms in many hotels in Japan but this one beats everything. If you have two sized bags with you, you will find it hard to move around in your room. The bathroom is even worse: when sitting on the toilet my knees were touching the opposite wall.
On the positive side however the rooms were well equiped. Just one exception : there is no intercom system. High speed internet connection is available in each room free of charge.Slippers and pyamas are also available.
Breakfast (included in the price) is buffet type with some japanese elements like soup and western elements like bread and marmelade. Cleverly the drinks automate in the lobby is free of charge from 6H30 to 8H30 so that how the coffee is served dring breakfast. After that the automate functions with coins.
Asakusa is a must when in Tokyo. Completely different from the high rise Shinjuku or Roppongi areas. The location of the hotel is very good: around the corner you have the Sensoji temple complex. The oldest temple in Tokyo surounded by a 5 stories pagode and other smaller temples. Linked to this complex is a fantastic shopping area with tens (hundreds?) of small shops. A good place to buy a yucata, a japanese sword or other souvenirs at decent prices. And then linked to that shopping area you have an area with many restaurants and bars. For the beer drinking tourists (belgians, british, germans etc...) I can recommend" D's diner". They have an excelent choice of foreign beers and the food prepared in the open kitchen is excellent. You are also close to the Sumida river where you can take a boot trip and view Tokyo from the water.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank MarKno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
スーパーホテル浅草, 支配人 at Super Hotel Asakusa, responded to this review, May 16, 2014
Google Translation
この度は、当ホテルへご宿泊頂き誠に有難うございます。

数あるホテルの中から当ホテルを選んで頂けた事に感謝の気持ちを忘れず、
今後もお越し頂く皆様の「あったらいいな」にお応えできるよう、
皆様のご意見に耳を傾け、頂きました貴重なご意見を参考に,
より良いホテルを目指し改善に努めてまいります。

またのご利用心よりお待ち申し上げております。

スーパーホテル浅草 スタッフ一同
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super Hotel Asakusa

Property: Super Hotel Asakusa
Address: 2-33-1 Asakusa, Taito 111-0032, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Taito > Ueno, Asakusa
Hotel Style:
Ranked #30 of 121 Hotels / Ryokan in Taito
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super Hotel Asakusa 2*
Number of rooms: 112
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Also Known As:
Super Hotel Asakusa Tokyo, Japan

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