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12 - 17 of 20 reviews
Reviewed 5 weeks ago

New open hotel and clean room , also very close to station , close to matzuya supermarket and parco mall , we will stay here next time . it's take 3 mins to market and metro sation ,take 8 mins to ueno staion .if rainy day you could walk in subway underground street between station.

Date of stay: January 2020
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank Akirawang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mimaru_okachimachi, フロント オフィス マネージャー at MIMARU TOKYO UENO OKACHIMACHI, responded to this reviewResponded 5 weeks ago

Greeting from MIMARU TOKYO UENO OKACHIMACHI
Thank you very much for choosing to stay with us during your trip to Tokyo.
It is our pleasure to have you here at MIMARU at the time of our grand opening.
We really appreciate your feedback.
Our location is particularly convenient due to the proximity of the subway station!
Food and shopping departments are just near by our hotel.
We have property in Tokyo and Kyoto also too.
If there is any chance that you will come to Tokyo in the future, we look forward to meeting you at MIMARU again!
MIMARU TOKYO UENO OKACHIMACHI Front Desk Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago

We appreciated the friendly welcoming staff at Mimaru. They helped us with directions and answered any questions we had. Because we were there for four nights we got to know the staff really well. It was a great way to start our trip. The room was of course clean and tidy - we had no issues and would definitely return and recommend to others.

Room tip: 4 single beds lined up in the room. Comfy and cozy.
Date of stay: January 2020
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank cazbartholomew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mimaru_okachimachi, Front Desk Team at MIMARU TOKYO UENO OKACHIMACHI, responded to this reviewResponded 5 weeks ago

Dear cazbartholomew,

Greetings from MIMARU TOKYO UENO OKACHIMACHI.

Thank you very much for staying with us this time.It is great to have your comment and we are glad to know that you enjoyed the stay here. We appreciate that you would like to recommend our hotel to other friends, we will definitely devoting ourselves on improving the quality of service as well as offering clean and cozy facility to more people.

Our reception team is quite international so that we can speak with most of the guests in English or their mother tongue, which allow us offer our guests more info on MIMARU or their trip. We all likes talking with our guests, which not only let us know the good and weak points of our service, but learn a lot from different cultures and experience as well.

We would like to invite you to come back again and we really look forward to seeing you at MIMARU in the future.
Thank you.

MIMARU TOKYO UENO OKACHIMACHI
Front Desk Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 17, 2020

We are a family of 4: mum, dad, 8 year old and 9 year old.
Nice and close to subway for train (2-3 minute walk) and night markets only 10 minute walk.
Staff went the extra mile to help us including printing maps and showing us which train to catch.
Day time staff could all speak english, night staff could communicate using Google translate.
Rooms were tidy and clean, had everything we needed.
We would stay here next time we come to Japan for sure.

Date of stay: January 2020
Trip type: Traveled with family
Thank Bartholomews51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mimaru_okachimachi, フロント オフィス マネージャー at MIMARU TOKYO UENO OKACHIMACHI, responded to this reviewResponded January 18, 2020

Greeting from MIMARU TOKYO UENO OKACHIMACHI
Thank you very much for choosing to stay with us during your trip to Tokyo.
It is our pleasure to have you and your family here at MIMARU at the time of our grand opening.
We really appreciate your feedback.
We have property in Tokyo and Kyoto also too.
If there is any chance that you will come to Tokyo in the future, we look forward to meeting you at MIMARU again!
MIMARU TOKYO UENO OKACHIMACHI Front Desk Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago
Google Translation

Date of stay: February 2020
Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mimaru_okachimachi, フロント オフィス マネージャー at MIMARU TOKYO UENO OKACHIMACHI, responded to this reviewResponded 1 week ago
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago
Google Translation

Date of stay: February 2020
Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mimaru_okachimachi, フロント オフィス マネージャー at MIMARU TOKYO UENO OKACHIMACHI, responded to this reviewResponded 1 week ago
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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