This hotel is well situated near Ueno JR and metro stations and also close to the Skyliner train from Narita. It's a comfortable and well maintained hotel with most features one expects nowadays, including internet availability in the room. There are also washing/drying facilities at a reasonable price, and drink vending and ice machines on each floor. Reception staff were pleasant and helpful when asked and met all our needs. The rooms we were offered were on the small side, with limited shelf space for clothes and toiletries, but overall just adequate. Our only other experience of a modern Tokyo hotel was the Hotel Century Southern Tower in lively Shinjuku which was quite spacious by comparison to this hotel, cheaper, and only one subway station from the Skyliner line from Narita.