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All reviews small lobby late check minutes walk away mini fridge front desk staff convenience store would stay here again around the corner yodobashi cnn bw akihabara lawson toiletries tv bed narita
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2 - 7 of 32 reviews
Reviewed 4 weeks ago

Everything was really nice about this hotel:

- staff: very polite, very helpful, above expectations.

- room: very clean, quite decent in size considering that you're in Tokyo and very close to Akihabara.

- location: very good, in walking distance from the Akihabara famous streets and Yodobashi and so forth.

- cleanliness: top notch, also the room was cleaned daily; towels, bathrobes and toothbrushes on a daily basis.

One of the best choices if you want to stay in Akihabara for sure.

Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank mihaimv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWestern_Japan, マネージャー at Best Western Hotel Fino Tokyo Akihabara, responded to this reviewResponded 4 weeks ago

Warm greetings and thank you for having chosen Best Western Hotel Tokyo Akihabara for your recent stay and sharing your comments.
We delighted to read that you enjoyed being with us.
We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Thank you again for taking the time to share your experience and have a great day!

Sincerely,
Customer Service Manager
Regional Office - Best Western Hotels Japan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

I had traveled to Japan solo for three weeks from Narita to Hiroshima and back. Working with Best Western, I was curious to see how this new hotel delivers its service and I was not disappointed. The interiors are immaculate and the staff are very hard working; always greeting guests as they pass. Breakfast contained a variety of options and was very delicious. I really liked the card system used to indicate when you have finished your meal (this is something I'd like to incorporate at my own hotel back home). The front desk also had a supply of umbrellas for guests which I appreciated on a very rainy day.

Should I visit Tokyo in future, I shall be glad to stay here again - Arigato!

Date of stay: May 2019
Trip type: Traveled solo
Thank nkhapsalis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWestern_Japan, マネージャー at Best Western Hotel Fino Tokyo Akihabara, responded to this reviewResponded 4 weeks ago

Warm greetings and thank you for having chosen Best Western Hotel Tokyo Akihabara for your recent stay and sharing your comments.
We delighted to read that you enjoyed being with us.
We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Thank you again for taking the time to share your experience and have a great day!

Sincerely,
Customer Service Manager
Regional Office - Best Western Hotels Japan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2019

we arrived very late on Wed night, and the staff upgrade double bed to twin beds, very nice.
the staff there of very good english and smiles always on their faces.
it is a brand new hotel just open in 2018.
of very good value in terms of price.
good room, great staff, near subway, price is acceptable in pricy Tokyo.
i will definitely recommend to friend and will go to it again if visit Tokyo again.

Date of stay: May 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Maps27024750773
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWestern_Japan, Customer Service Manager at Best Western Hotel Fino Tokyo Akihabara, responded to this reviewResponded 5 weeks ago

Thank you for your recent stay and sharing your comments.
We delighted to read that you enjoyed being with us.
Also thank you very much for the compliments to our staff members.
We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Thank you again for taking the time to share your experience.
We are looking forward to having you with us again.


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 1, 2019

I really enjoyed staying at this hotel. The room was clean and tidy, and a good size. The bed and pillows allowed for a comfortable sleep. It is located within 8 minutes of two JR stations. There is wifi in the room, and the toiletries were great. There is no safe in the room and only one English speaking channel on the TV. Enjoyed the breakfast at the hotel which offered a limited selection of food. There are convenience stores close by if you do not wish to have breakfast at the hotel. Very friendly and helpful staff who spoke good English. They were happy to look after our luggage for a couple of hours after we checked out. I would stay here again.

Date of stay: April 2019
  • Trip type: Traveled with friends
    • Location
    • Sleep Quality
    • Service
Thank Jewlzcee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWestern_Japan, マネージャー at Best Western Hotel Fino Tokyo Akihabara, responded to this reviewResponded May 15, 2019

Warm greetings and thank you for having chosen Best Western Hotel Tokyo Akihabara for your recent stay and sharing your comments.
We delighted to read that you enjoyed being with us.
We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Thank you again for taking the time to share your experience and have a great day!

Sincerely,
Customer Service Manager
Regional Office - Best Western Hotels Japan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2019

Very small rooms but this hotel was such a great deal, I booked two rooms for us (one couple, one 15 year old). The staff was extremely helpful trying to help us figure out if the sumo wrestling practice was happening. The rooms are small but the beds were comfortable and the bathroom was clean and fully equipped with toiletries. The hotel location is fantastic - a short walk between 2 different train stations - one with a ton of restaurants and Akibara (sp?) with all of the gaming and action.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Jackie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWestern_Japan, Customer Service Manager at Best Western Hotel Fino Tokyo Akihabara, responded to this reviewResponded April 22, 2019

Thank you for your recent stay and sharing your comments.
We delighted to read that you enjoyed being with us. Also thank you very much for the compliments to our staff members.
We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Thank you again for taking the time to share your experience.
We are looking forward to having you with us again.


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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