Toyoko Inn is a budget business chain. You get a clean, small, efficient room for a modest price. It is usually an acceptable formula for me. I stayed at three different Toyoko Inns during my 9 day trip to Japan. This particular Toyoko Inn was a bit below the usual standard. The room was still clean, and had all the usual amenities (desk, safe, internet, teapot, etc.), but the room was even smaller than usual. You actually had to turn sideways to walk around the bed to get to the desk. That same path was where you would hang up your clothes, so you had to walk sideways AND lean over the bed to get past. You also could not pull the chair all the way out from the desk and had to snake your legs in under the desk because the chair was running into the bed. The window faced the wall of the neighboring building (~18 inches away) so no natural light came in through the window. I was also unhappy with the customer service. The operating instructions for the safe were not obvious and I was initially not provided with english instructions. I had to go back down to the front desk to ask for them. None of the area maps for restaurants or ATM's were offered to me in english either. One of the desk agents did two things that suprised and offended me. She refused to use my camera to take a photo of me with a friend, and she refused to allow me to use the lobby restroom on the day I checked out after a 2-night stay. I checked out at 9:30 am and returned to pick up my luggage at 1pm. She knew full well I had been a guest, but would not let me use the lobby restroom. I assume both of these minor insults were company policy rather than her simply being a rude person. I will definitely stay somewhere else if I need to visit near Uguisudani or Ueno in the future.
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- Also Known As:
- Toyoko Inn Uguisudani-Ekimae Tokyo, Japan