The hotel was great! Highly recommended! It was only the front desk which affected our ratings. Hope they could send this Senior chap who attended to us to some courses on customer service. He was rude, not friendly, the way he talked simply pissed us off. He ran the hotel as if we were the prisoners. We had a hard time when we checked into the hotel. To avoid seeing him, we woke up early and return very late to the hotel just to avoid him. Facing him, simply spoilt your mood!!!
- Official Description (provided by the hotel):
- Sophisticated designers style guest room offers you a comfortable accommodation with many fine amenities.This stylish atmosphere makes you feel like staying in your own private study.Complimentary breakfast 6:00-9:30.Wi-Fi internet access available. We deodorize your room with the ozone air purifier before check-in if advance request is given.We hope you enjoy until check-out time 12:00 noon.*We will count a child as an adult who is over 13 years old. ... more less
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- Also Known As:
- Sutton Place Taito
- Sutton Place Hotel Ueno Tokyo, Japan