I stayed at the hotel for 3 nights. I had a junior suite which was very good for a single traveler. The staff at reception were helpful with local directions, stamps, posting postcards and luggage forwarding to Kyoto. The location is superb if you enjoy street food in markets and the museums of Ueno Park. The hotel is opposite the JR station which has good links to the main hubs of the city. My only -ve was the road noise in the very early hours from the elevated road opposite - but I am a light sleeper !