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“Lots of good things to say except TV Channels and library”

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Hotel Metropolitan Tokyo Ikebukuro
Ranked #3 of 58 Hotels / Ryokan in Toshima
Certificate of Excellence
Reviewed November 17, 2013

I stayed here for 2 weeks and would say it as a decent hotel in Heart of city ... (Though Tokyo's heart is quite BIG) , easy access to every where ... Tonnes of restaurants and shopping around .... But if you like to be lazy on weekends and stay indoors ??? Ooopss u dont have anything to do , TV broadcast only 2 English channels ... CNN and BBC not the best stuff to keep you hooked up for entire day ?
Very convenient for a business traveller to Japan. There is a direct hotel bus from Narita Airport to the hotel - 3000 yen each way,
Hotel rooms are small, but for Japan decent size room, good bathroom, very quiet, very clean (I had specifically requested a non-smoking room ... probably a good idea in Japan as smoking in restaurants and hotels is still widespread. Breakfast was included as booked early on the web, . Buffet breakfast was so-so not the best .... The double bed was a bit small (1.4 m wide) and too hard - There is the Tobu department store right next door which has superb restaurants including a fantastic sushi bar on the 11th floor - much much cheaper. Free fast internet access in the room ....

One more thing experienced a 5.5 scale earth quake .... didnt got any response from Staff ? dont know if 5.5 is quite usual here...

  • Stayed: November 2013, traveled on business
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Thank RahulKakade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 7, 2013

Went to this hotel for a business meeting. Planned to do some sight seeing while in Tokyo. Went tot he concierge for assistance but found little help available while trying to find English speaking tours or guides.

Room Tip: Choose a superior level room
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  • Stayed: October 2013, traveled on business
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1  Thank tfisch100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2013

We checked in this hotel in October 2013 (superior rooms, higher floors). The check in service was very quick and smooth. The staff were very friendly and helpful. The bell captain brought our luggage to our rooms and explained everything about the room and wi-fi. The hotel offers great breakfast buffet so ask for your discount coupon when checking in. We love shopping so this hotel was perfect as it is near the IKEBUKURO stations so there are many, many department stores within walking distance. Ikebukuro is almost like Shinjuku but less busy and less traffic. Major department stores are TOBU, SEIBU, LUMINE, ESOLA, Bigcamera, also some drugstores nearby as well (Matsumoto Kiyoshi). Ikebukuro has soooo many ramen shops and IZAKAYAs so must try! Convenience stores nearby as well (7-11, Family Mart, and Lawson) everything within two-minute walk. You can take trains to anywhere in Tokyo within 30 minutes. Very convenient.

Rooms: we had one double and one single room (all superior). The double room was an okay size for Tokyo. Beautifully decorated with all amenities, wi-fi, kettle, coffee/tea, fridge, TV, etc. Clean and nice bathroom provides bath salt, shampoo, conditioner, soap, women's amenities, etc. The single room was particularly spacious for a one person with a small couch and coffee table. Same amenities.

The hotel provides shuttle service to and from airport. Very convenient and only 3,000 yen with excellent service. We used to take the local trains or Narita Express, but we would now very much prefer to take the bus - no transfers and your luggage delivered for you. Best service and very convenient.

We have visited Tokyo over 10 times and would say that this is the best hotel so far. A little bit more expensive than budget hotels but definitely excellent service and LOCATION! I would prefer this than Hilton or Hyatt any day.

Thanks for reading!

Room Tip: Pick a superior room on the higher floor. Free wi-fi.
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  • Stayed: October 2013, traveled on business
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3  Thank itsudemodokodemo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel_metropolitan, 広報担当マネージャー at Hotel Metropolitan Tokyo Ikebukuro, responded to this reviewResponded November 17, 2013

Dear isudemodokodemo

Thank you very much for staying with us at Hotel Metropolitan Tokyo.

Thank you very much for the excellent review about our hotel and facilities as well for your confidence in our services and staff.

Looking foward to have the pleasure of welcoming you back at our hotel we remain with best regards.

Hotel Metropolitan Tokyo
Toshikazu Takahashi
e-Commerrce Manager-Japan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2013

The hotel is conveniently located near Ikebukuro station, shops and a variety of dining places. There is also a convenient store nearby. Internet and wireless connection was fast. We had a complimentary room upgrade. Staff were friendly and helpful.

  • Stayed: April 2013, traveled with family
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1  Thank Elizabeth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2013 via mobile

Highly recommended. Stayed in a Superior Room with free wi-fi which was very clean and had a pleasant view of the city. Conveniently accessible by Airport Limousine Bus. 3-min walk from Ikebukuro station which is connected to Lumine, Seibu and Tobu Department Stores. Excellent service rendered by Bell Captain, front desk and housekeeping. Will definitely go back again! :)

  • Stayed: October 2013
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Thank HappyLees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2013 via mobile

This is a good hotel in a nice part of Tokyo. The staff and service is pretty mediocre and definitely not top end. There are lots of things around and the train access is great. Overall, I do recommend however there are better places in Tokyo.

  • Stayed: October 2013
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Thank JayPorter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2013

This hotel ticks all the boxes. Well located, decent price, acceptable quality, good amenities in and around the hotel, clean hotel, friendly staff etc, but it does not exceed expectations.

The rooms were rather small, although one imagines in Tokyo that would be about the standard, the breakfast and wifi were all additional charges to the room rate. The Breakfast at the restaurant in the lobby was a good spread but given that is excluded from the room rate i would rather then have breakfast elsewhere at a place of my choice.

The hotel was also inconvenient in that although some of the tour operators recognize it for pickups for tours, one particular one didn't which meant having to shuttle across town to the Hamamatsucho bus terminal which is not something one really wants to do in peak Tokyo traffic. The shuttles to the airport do however pickup from this hotel which works out well. Therefore a good hotel if there are no better options.

  • Stayed: September 2013, traveled solo
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1  Thank DopeyMo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Metropolitan Tokyo Ikebukuro

Address: 1-6-1 Nishiikebukuro, Toshima 171-0021, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Toshima > Ikebukuro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Toshima
#2 Business Hotel in Toshima
Price Range: $113 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Metropolitan Tokyo Ikebukuro 4*
Number of rooms: 807
Official Description (provided by the hotel):
Conveniently located for leisure and business travelers, only 3 minutes’ walk from Ikebukuro station, one of major hubs in Tokyo. Direct access from Narita and Haneda airports by the Airport Limousine Bus. Four department stores, shops, restaurants and bars are nearby. Great location for shopping and dining. ... more   less 
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Also Known As:
Crowne Plaza Toshima
Metropolitan Tokyo Hotel
Hotel Metropolitan Tokyo Ikebukuro Japan

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