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47 - 52 of 157 reviews
Reviewed April 30, 2012

Price:
I stayed at this hotel for 5 nights. The rate was good already when compared to other hotels in Tokyo. Afterall, it's Tokyo not Bangkok :p it was my first time to Japan. I wanted to stay budget, so this hotel was a good choice and I was not worried about the quality before checking in coz Japan is famous for its cleanliness and safety.
JR/ metro transport:
This hotel is at Agsagaya station, about 6 stations from Shinjuku. If I remember right, it costs about ¥160 between the 2 stations. Whereever I go, i always go to Shinjuku first as a hub. The JR line is Chuo line (中央線). This line has normal and express version. Express version skips a few stations. However, I always don't know which ones are gonna be skipped. Since Asagaya is a "minor" station, it might be skipped, so I would recommend not to take the express version when u r going back to the hotel, so as not to miss your station. Reversely, when u r leaving for Shinjuku, express version is a good time-saving choice since Shinjuku will never be skipped.
Hotel location:
The hotel is literally next to the JR track. You can see the hotel big smiley sign from the platform (actually my room window is right in front of the platform) The hotel is about 5 mins walking distance from either north or south gate of the JR station. If leaving from north gate, turn left and walk about 500m until end of the street, turn left again, after about 20m , the hotel should be on your left. If you are leaving from south gate, turn right, walk along the alley or walk into the JR mall corridor for 500m, the hotel should be on the right of the alley or on the left of the mall coorridor. Easily accessible.
Surroundings:
Loadsssss of food stores around the hotel. Regret that I do not speak Japanese, otherwise I could try those local restaurants. I did try one 居酒屋with my secret key : zuyimasei > body language
> arigato gazai ma su :D I had great time!
Opposite to JR south gate is asagayanami, a walking street with various choices of restaurant and other shops. There is one snack shop which is quite cheap with wide range of snacks, good choice for souvenir shopping. Besides, there are a few drugstores which ladies can enjoy buying cosmetics!!
Room:
I stayed at the smallest single room type( I guess). It is literally just a half-twin bed with a corridor to put your luggage on the rack. As a standard sized Asian girl, I am satisfied with the room size. The bathroom is like a small capsule with a deep but small bathtub. you can sit but not lay down in it. Refillable big bottles of shampoo, conditioner and bath gel are provided. Toothpaste and brush is provided too. Oh ya, sleepers and hairdryer are provided as well.
One point to note, they initially assigned a smoking room for me, luckily they could change me a non- smoking one.The strong smell at smoking room was unbearable. Better mention your request when a booking is placed.
Although the hotel is neighbouring the JR track, i think the sound insulation is good. However, I am never a sensitive person and am always like dead when I sleep, so not sure if you should take my advice on this:p
Service:
House keeping is quite clean. The FO ppl is nice too. When I checked in, it was at night and I was too tired. I left my iPad at the counter, they kept it for me and return to me when I go back, so touching coz the iPad means a lot to me! Other than that, there's actually not much service encounter.

Room tip: Mention if non- smoking room is preferred. Otherwise, be prepared to be arranged to smelly smoking room.
Date of stay: March 2012
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank SSWY
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
smile-tokyoasagaya, フロント at Smile Hotel Tokyo Asagaya, responded to this reviewResponded November 12, 2013

Thank you for your staying at our hotel.

We pleasure that you gave us the details of our hotel's facilities.
In addition, we are happy to hear you satisfied by the price, location and our room.

we hope meet you again at our hotel!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2011

Room is pretty decently small and they have a small bathtub in it. but the bad thing is that there are no washing machine services available to wash your clothes like other hotels i've been to in Japan. But that wasn't the highlight of it all. On my second day there, I left my room at about 2 pm and the room service attendants told me there will not be any room service avaible for the day since they finish at 11am. So i thought it's fine since I dont prefer attendants coming in while im not around. But when I came back to my room at the end of the day, it was unlock and my belongings are left out open. I did realized my trash bin was cleared so this proves that the attendant did entered my room without a heads up. I spoke to the reception about this but they couldn't do anything about it and they barely understand english. I was furious. The next day, i checked out earlier than stated and find myself another hotel. And I also end up missing some of my souvenirs bought. Bad experience and I don't recommend this hotel to any tourist. Especially if you have alot of luggage and plus the area is dodgy and quiet at night. Plus, the Rapid train track is just outside my window. Just imagine the noise me and my partner has to endure every night. What a disappointment!

Date of stay: December 2010
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Izhanshane
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
青木 稔, 支配人 at Smile Hotel Tokyo Asagaya, responded to this reviewResponded July 30, 2021
Google Translation

この度は、当スマイルホテル東京阿佐ヶ谷へご宿泊いただき、誠にありがとうございます。
又、ご不快な思いをされました事、誠に申し訳ございませんでした。

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 23, 2022
Google Translation

Date of stay: December 2021
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
青木 稔, 支配人 at Smile Hotel Tokyo Asagaya, responded to this reviewResponded February 24, 2022
Google Translation

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Reviewed November 24, 2021 via mobile
Google Translation

Room tip: 北側はホームから見えます。音が気になる方は南側をお勧めします。
Date of stay: November 2021
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
青木 稔, 支配人 at Smile Hotel Tokyo Asagaya, responded to this reviewResponded November 28, 2021
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Reviewed July 12, 2021 via mobile
Google Translation

Room tip: 北側は駅に面してるので南側がオススメです。
Date of stay: June 2021
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
青木 稔, 支配人 at Smile Hotel Tokyo Asagaya, responded to this reviewResponded July 12, 2021
Google Translation

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