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“Great hotel, not practical if you are using JR”

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Hotel Sunroute Higashi Shinjuku
Ranked #10 of 83 Hotels / Ryokan in Shinjuku
Certificate of Excellence
Reviewed December 20, 2012

I stayed at this hotel for 3 nights while visiting Tokyo in December and enjoyed my stay. It's located right next to the Higashi Shinjuku subway station (first building on the left of B2 exit), which makes it easy to go to any Tokyo attraction. On the downside, it's not at a walking distance of the JR station (about 20 min walking, which is not very practical if you are carrying a bag and not very nice at night), so if you are planning to use the train lines I would recommend to find a hotel closer to a JR line. The area doesn't have many shopping or dining options as well (mostly Korean restaurants). The room was clean and comfortable, and not so small compared to other hotels I've stayed in Japan. Service is very good and the staff spoke good English.

  • Stayed: December 2012, traveled solo
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1  Thank Carolina-SP-Brazil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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383 - 389 of 1,012 reviews

Reviewed December 12, 2012

The hotel was well located and good value for the Shinjuku area. The room was a bit on the small side but for a short stay of 2 nights nights not a big deal. It was easy to access the subway as there was a subway stop next door. The staff were helpful.

  • Stayed: December 2012
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3  Thank Alasjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2012

Very close to the train station and shopping areas and restaurants. This rooms are tiny but my party was so impressed with the bath and toilet, including toiletries provided. It's really a good location for the traveling business person, but I booked it because of the reviews and the value/price. I would stay there again.

  • Stayed: December 2012, traveled with family
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3  Thank DiscrimTaste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2012

I chose to stay at this hotel because I wanted to be close to the lights of Shinjuku in the evening. It is not in the heart of Shinjuku (if it has one!), but for the price of one subway ride out, and is a much cheaper option than those closer to the "action". Despite being cheaper, I could not imagine a more comfortable bed, or bathroom. We had a twin room which we found quite spacious by Japanese standards. There are many shops and restaurants within walking distance, the subway is literally next door, and even the JR station Shinokubo is only 10-15 walk away (and easier to navigate than the HUGE Shinjuku station).

  • Stayed: December 2012, traveled with friends
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Thank NoosaCoffee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2012

Stayed there for 3 nights with my hubby during my birthday trip, the first impression was the staff are friendly and nice. The room though is so so small, we struggle find a place for our luggage. But relatively it's clean and tidy, the experience stay is good.

  • Stayed: November 2012, traveled as a couple
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Thank J_Love_to_Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2012

Stayed in Hotel Sunroute Higashishinjuku for five nights during a trip visiting Tokyo.

Pros:
* A very new hotel (only since 2007 or something like that), reasonably priced rooms and meals.
* Well-appointed rooms, also available in the hallway various facilities such as washer/dryer, vending machines, etc.
* Free Wi-Fi.
* Right next to the Tokyo Metro Higashishinjuku (i.e. East Shinjuku) station.

Cons:
* We arrived at around ten in the morning, but the guy working at the reception simply wouldn’t let us check in, even though the room was available and ready. His reason was, “Check-in time is three (or something like that), you need pay extra if check in earlier. Sorry about that.” An attitude made us feel like we were in Russia or Kazakhstan but not Japan… Definitely not very impressed...anyway, only wished he could be more reasonable.
* A little bit cramped room (common in Japan anyway).
* Location-wise it can be a challenge to get to should you ride the public transits from either the Narita or the Haneda Airport. It’s on the northwestern part of the city, somehow one way or the other off from artery lines such the JR Yamanote Line/山手線 (i.e. the Tokyo Loop Line) or metro Tōzai Line/東西線, Marunouchi Line/鉄丸ノ内線. This causes a trip from either airport (especially from Haneda) to involve usually at least two or three transfers, making it a long pain in the neck (mind you, many metro and training stations in Tokyo aren’t equipped with elevators/escalators, so it'd be "fun" to drag your luggage up and down the stairs).

Overall we felt it was a reasonably good hotel, probably more catering to budget travelers and maybe also some business men. Rating: 3.0 out 5.0.

Room Tip: Public transit-wise, you may find the Tokyo Metro Fukutoshin Line/副都心線, which has a stop at Higashis...
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  • Stayed: September 2012, traveled with family
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1  Thank AHokie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2012

I've stayed in a number of hotels in Tokyo, this was the smallest room by far. If you are planning on staying longer than a week, do yourself a favor and stay somewhere else.

The location is pretty good, it's close to the major train station and metro, very easy to get places.

The breakfast should be free, but it's not. The quality of food they serve at the Royal House is very mediocre, a couple of times I got dirty tomatoes .. Then just stopped eating there. Macdonalds is around the corner probably a better option.

It's great for night life, lots of awesome bars just a walking distance. Be Careful not to wonder into Korea Town close by.. It's nothing but the prostitution houses.

No Internet in the room, only in the lobby.

Also when I asked the front desk to call me a taxi, they told me to go outside and catch one. Lol, ok.

Probably will not be staying here again, even thou the price was pretty decent. Nothing else stood out.

  • Stayed: November 2012
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Thank Kuro_ramen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Sunroute Higashi Shinjuku

Address: 7-27-9 Shinjuku, Shinjuku 160-0022, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#5 Best Value Hotel in Shinjuku
#11 Romantic Hotel in Shinjuku
#12 Business Hotel in Shinjuku
Price Range: $84 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Sunroute Higashi Shinjuku 3*
Number of rooms: 311
Official Description (provided by the hotel):
Hotel Sunroute Higashi-Shinjuku first opened on April 1, 2007, in the energetic business and shopping hub of Tokyo in the Higashi-Shinjuku prefecture. The hotel provides business and leisure travelers with direct access to Shinjuku Station, the largest train station in Japan.The hotel's contemporary, streamlined accommodations create a serene environment for guests to relax and retire to, away from the busy streets of Tokyo. This Shinjuku hotel's amenities, including secure accommodation and elevator access, expansive breakfast buffet at the hotel's restaurant Royal Host, and traditional Chinese menu at Bamiyan restaurant. ... more   less 
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Also Known As:
Sunroute Higashi Hotel Shinjuku
Sunroute Higashi Shinjuku
Hotel Sunroute Higashi Shinjuku Tokyo

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