We had a fantastic time visiting Isetan. The basement floor is georgeous - during the several times we visited it was not very crowded even on a weekend afternoon. We had the good luck of sampling many Hokkaido specialty snacks on the 6th floor where they were holding a food fair when we were visiting. Had some amazing chocolate and ice cream. The diary products are of top top quality. There were also many seafood options (dried fish, frozen king crab etc). It was fun to watch the locals shop. Most of the staff didn't speak Engligh but were all super friendly and the service was impeccable. If I lived in Tokyo I would be hanging out at Isetan all the time!
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