The place is not really easy but also not really hard to find. It is located in the basement, but has a big red sign outside.
Ordering was rather confusing at first, but after 5 consecutive days of eating there, it became really easy. Basically you order the type of ramen in the vending machine along with the toppings, such as the eggs, chasiu and etc. Once done you go in and wait for available seats, on days where the queue was long, there will someone to help you get the seats. Especially if you are going as a family, they try their best to sit you next to each other. Also while waiting you will be given a form that is also available in english to choose for example the firmness of the noodles and so on.
Sitting in the small cublice you place the ticket you bought earlier from the vending machine and the form that you filled out and place them at the edge of the table and press the bell. The tickets will be taken and your ramen will be served shortly. There is free water, cups are provided within the cubicle.
It is difficult to recommend on what or how to choose how thick and rich the soup should be or whether you would want thick or thinly chopped spring onions, how much garlic and so on. I have basically tried from medium to rich. I personally like the ramen firm with strong rich soup, a clove of garlic, with the chasiu and egg and no more than 3 orders of the spicy sauce. With that said this is one of the best ramen ever!!!!
We will definitely return here on our next visit to Tokyo.
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