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“Good location and decent rooms”

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Shinjuku New City Hotel
Ranked #39 of 81 Hotels / Ryokan in Shinjuku
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good location and decent rooms”
4 of 5 bubbles Reviewed February 10, 2013 via mobile

Stayed here for 3 nights in February.
Positive:
Friendly staff
Located at a quiet place but within walking distance of metro,subway, restaurants and shinjuku shopping area.
Clean and decent size rooms
Shuttle bus to the station

Negative
WiFi does not work properly in the rooms
Small bathroom


All in all a very good stay, a bit pricy as everything in Tokyo but the location is great, beds are nice and staff is friendly. Recommended

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank badegakk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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455 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Boston, Massachusetts
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 bubbles Reviewed February 3, 2013

This is a really terrible hotel. Stayed here for 2 nights recently and it was just awful. I didn't think the place was that cheap (~$160 / night) but I guess by Tokyo standards it may be. The location is not that great... It's a bit of a trek (~ 1 mile) from the Shinjuku station. The hotel technically has a shuttle that runs between the station and the hotel but the shuttle has the strangest timings. It does not run for a solid 5 hour chunk in the middle of the afternoon. The hotel itself is quite old and looks like it. The beds are not very comfortable and the bathroom is so small that I could barely even stand inside it. The internet is just spotty all throughout the hotel and is quite slow. I would recommend spending a little bit more money and staying somewhere else.

Stayed January 2013, traveled with friends
Helpful?
2 Thank Virag K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Shinjuku hotels

Paignton, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed January 19, 2013

Situated opposite Shinjuku Park, the hotel is about a 15 minute walk from Shinjuku railway station, from which you can get anywhere you want to in Tokyo. However the hotel do run a regular mini bus to and from the station. Staff were extremely helpful and spoke English.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Julie_Carole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed January 16, 2013

Stayed here for 6 nights in late October, considering Tokyo's is a very expensive city and this hotel is located in Shinjuku it was value for money.
Positives
+Location: Shinjuku area, 10-15 walk to the Shinjuku station and the main Shinjuku area, 5-10 min walk to the closest stations. One of them is right on the other side of the park, the other one is a short walk down the road near Mc Donald’s.
+Rooms: It’s big compared to the other Japanese Hotels in this range I suppose, got the room with the park view which was nice, it was clean, and bathroom was small but tidy.
+Staff: Helpful staff
Negatives:
- No Wi-Fi technically in the rooms, however the room I was at did have Wi-Fi compared to the 2 other rooms our group members stayed in.
Tips: A free Shuttle from the Hotel to the Shinjuku station was wonderful if you are lazy to walk, starts at 7-10 and ends at 9-25. However there is no service from 10-30am to 4-25pm.
Walking across the park is the fastest way by foot to the main Shinjuku station.
A convenient store is located a min away from the hotel, A bus stop too is right opposite to the store.Also there is a nice little Chinese restaurant next to the Hotel.
Overall I would say this place is value for money and would definitely recommend it.

Room Tip: Try asking for the rooms facing the Park
See more room tips
  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vikram a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
3 of 5 bubbles Reviewed January 14, 2013

The staff were very helpful and really can't fault the service - as with pretty much everywhere in Japan it's excellent. It's very clean but is quite run down and in real need of refurbishment. Everything felt very 70s and a little bit dingy. The cost is reasonable but in the price range there are better places to stay in Tokyo.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank C B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed January 11, 2013

Sitting just 10-15 minutes' walk from the stunning Shinjuku district of Tokyo, the New City is easily visible from the western edge overlooking a very green park. Enthusiastic desk staff with very good English, a regular shuttle bus into the heart of Shinjuku, and clean efficient rooms with good internet are the highlights. The New City gets docked a few points for the smallish rooms without a wardrobe, a quite hard mattress, and a lacklustre offering at the in-house restaurant, especially for breakfast.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PatRourke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed January 1, 2013

I chose the hotel on kayak.com because it was a great deal and was near Shinjuku station, which is a main hub for Tokyo rail lines. The hotel turned out to be just right: exactly what I needed and nothing extraneous which I didn't need as someone that was using the hotel mainly just to sleep. I've been to other hotels in Tokyo and they're all pretty standard. In fact, the bathroom in this hotel was exactly the same as another I've been to, so you can be assured that you're getting a standard 3 star hotel. Nice people downstairs and the hotel is quite modern. I'll stay there again next time I go to Tokyo.

Bottom line: if you need a 3 star hotel near a major train station, choose this one.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank WorldX1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shinjuku New City Hotel

Property: Shinjuku New City Hotel
Address: 4-31-1 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #39 of 81 Hotels / Ryokan in Shinjuku
Price Range (Based on Average Rates): $
Hotel Class:3 star — Shinjuku New City Hotel 3*
Number of rooms: 400
Reservation Options:
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Also Known As:
Shinjuku New City Hotel Tokyo

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