One month after the devastating earthquake and tsunami that hit Japan in March 2011 we visited Japan. Our first hotel in Tokyo was this one.
Unfortunately, due to the quake and associated rolling blackouts the newer rooms in the annex were closed. The tower rooms are older, smaller and left some to be desired. That said, we were upgraded by our travel agent upon our return from southern Japan on our way out of Japan so that helped.
Front desk service was always crowded, noisy and took some time. Should have been better for the price and location.
I would stay here again BUT only in the upgraded room in the old tower OR in the new annex.
Great location to many things in Tokyo!More