I was astounded by this hotel in every way. If you are looking for a charming boutique hotel, this is not it. This is a stunningly elegant, sleek and hushed place on the top floors of a giant office tower in a neighborhood of office towers. And it is one of the best hotels I have ever experienced. I was swept away (literally and figuratively) upon arrival and I didn't touch the ground until we checked out 5 days later. The staff here is a wonder: discreet, smiling, professional in every way, and so supremely good at what they do. When we arrived by bus (a two-hour ride during rush hour from Narita) we were greeted by a white-gloved bellman who acted like he had been expecting us, though he asked our name. While another colleague whisked away our luggage, the first gentleman escorted us into the smallish main floor lobby and onto an elevator. We went up to the 41st floor and walked and walked down luxuriously appointed hallways, past a beautiful restaurant and through a lovely library. At the very end of our long walk there were 3 impeccably dressed gentleman and one of the men greeted us by name and said: "May I show you to your suite?" No reception desk, so standing in line, no asking us who we were. I was hooked. He had our key (they use REAL keys here....who does that anymore?) in his pocket and showed us the suite - it was wonderful. I want to make a training video of the Park Hyatt's arrival procedures and send it to every 5-star hotel in the world with a note saying: "THIS is how it should be done!" The room floor hallways are covered in miles and miles of green Japanese silk with black lacquer accents. It is unusual and luxurious. We had a suite on the 42 floor and it was jaw-dropping, not just the views but the lavish size and the way the room (and the bathroom!) was appointed. Once you have had a heated toilet seat I don't know what else there is to experience.
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- Also Known As:
- Park Hyatt Tokyo Hotel Shinjuku
- Hyatt Hotel Shinjuku
- Hyatt Tokyo
- Shinjuku Hyatt
- Park Hyatt Tokyo Shinjuku