Very simple , the hotel building is nice , the rooms are ok and their cleaning is perfect , but all the rest is absolutely bad. The staff is not professional , their knoledge of english is at the level of an hostel in midland Mongolia , they are snooty and when you require something it seems you are noising them . I tried all the restaurants , for the breakfast a la carte you have to wait 20 minutes before having any simple thing you order and the only care they have is to remove everything (the marmelades for example ..) from the table in order to avoid you can take one of them ...laughable !! . The japanise restaurant has to be 100% avoided , after a dinner for 25.000,00 yen /person you need to go somewhere else for eating. The New York steak restaurant is asking 100 usd for a steak that you can find better better and for 1/5 of the price in any steak house in the city. I said the room is fine , but for the price you pay, a welcome fruit plate should be the minimum they should have to put as complimentary at your arrival . An advise for all the people going to Tokyo , avoid the Park hyatt , the city is full of much better hotels.
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- Also Known As:
- Park Hyatt Tokyo Hotel Shinjuku
- Hyatt Hotel Shinjuku
- Hyatt Tokyo
- Shinjuku Hyatt
- Park Hyatt Tokyo Shinjuku