There isn't any superlatives which havent been used to describe this hotel so I will just go through my observations.
This hotel is located right in the heart of Business section of Shinjuku, it is a 15 minute walk from the sight that is Shinjuku station. Be sure to exit the station from the JR south entrance side as it's a straight walk down. Exiting from other entrances will make your journey there a bit more complicated. In the immediate area of the hotel there is very little to do, besides a small shopping centre in the basement of the building, but the area is really geared from business rather than tourism, but a short walk 10 minutes east takes you to the electrical shops of Shinjuku, whilst some people would not like the distance I quite enjoyed the pleasant walk into central Shinjuku, which from there can connect you to nearly everywhere in Japan.
As I had arrived from a short morning flight from Seoul I chose to walk to the hotel to help stretch the legs, however after a weary long haul flight a Taxi from the station would be relatively inexpensive or the shuttle bus which runs from the Shinjuku bus terminal to the hotel would be a better option.
First impressions of the hotel are one of complete stealth, besides the small sign on one wall, you would never know you were entering into a hotel, just an office block, I arrived from the south entrance to the tower so missed all the assistance at the main door and took the elevator up to the top. As I arrived a little early for check in, it was a bit longer than normal but not bothersome and they informed me I had a 4pm checkout, a nice touch and handed me a package waiting for me. Check in staff were very curious, slick and very professional.
I had booked a deluxe park room as they appeared to have a deal on opposed to the standard daily rate and I was glad of this choice. Room was very spacious with a decent size desk, a small coffee table and chair, a very large low slung bed, well designed bathroom with a massive bath, with separate shower and toilet and an accompanying walk in wardrobe room. The hotel also has free wifi in the rooms, the connection is quick, consistent and doesn't require additional logins after the first Finally a luxury hotel that doesn't charge silly amounts or free with 'restricted speed' I hope other follow suit !
The linen was crisp to a point almost unimaginable and was changed twice a day. The colours and the decorum of the room, the complete silence on all guest room floors and the location high above the city gives it a serenity which is at a complete juxtaposition to the rest of Tokyo. It's designed to give peace and quiet after a long day and it succeeds in delivering this. The room had automatic curtains and enough light cancelling properties which would allow you to sleep till about 2pm if you wanted !
I didn't use many of the Hotels facilities besides the hotel concierge who arranged a Fedex delivery for me from the hotel and took some packages of mine to sent with Japan Post. He spoke English with nearly no accent and also recommended some places for eating and shopping. I also ate one night in the New York Grill but will review this separately.
Breakfast was included in my rate and it was an reasonable sized spread, with selections of bread, pastries, cereals, yogurts a range of fruits and vegetables and small selection of cooked breakfast items. egg were cooked to order and there was a small asian breakfast section. The food was excellent but the amount of choice wasn't as vast as some other luxury hotels, but still very enjoyable.
I will admit that the hotel is not cheap, but when you take all of the information and put it into context you realise that it isn't bad value for what you get. Prime high rise location tokyo with the latest modern technology and highest quality bathroom supplements fitted into the rooms. Enough staff that allows them to stop whatever there doing to wish you a good morning/afternoon/evening/night. Clean your room twice a day and have a member of staff come to your room asking what time you would like to have you room cleaned, all of this personal service comes at a price.
Overall this hotel is a palace of peace, the staff are the most curious I have come across and everything has a peaceful, quality feel which allows you to relax. If i had one criticism it would be the breakfast, whilst it is by no means bad, the choice is a little restricted, considering what most luxury properties are offering these days. Also all juices have to be ordered like coffee and tea, this annoys me particularly and would rather have all juices be self service. I think we are paying enough to let us drink as much orange juice as we like ! However this is a small criticism and I think that if you can afford it, you should stay at this hotel at least once in your life.
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- Also Known As:
- Park Hyatt Tokyo Hotel Shinjuku
- Hyatt Hotel Shinjuku
- Hyatt Tokyo
- Shinjuku Hyatt
- Park Hyatt Tokyo Shinjuku