I got a free transfer in a BMW 5 series from Grand Hyatt Tokyo to Park Hyatt. I cant even tip the driver. How good was that? Their service was more than excellent. As soon as I step out the BMW at Park Hyatt front Entrance. The staff was already waiting for me. It seem they know I am about to arrive at anytime. She sincerely greet and took me up to the check in reception, located above level 50 or 60. I forget. I remember I need to take the lifts twice. My luggage was already being taken away by the bell boy from the car.
Park Hyatt is located near Shinjiku area about 20 mins walk from the train station. Hyatt Regency is next door. The hotel floor are on the top floor of this modern building (I forget which floor is the reception), but downstair is like a residential entrance. So there is no traditional reception on the ground floor. That keep every guest check in within a very private environment.
Once I've arrived the check in desk, show my passport. The staff lead us to my room and complete the check in inside my room. So I didn't actually stay at the check in counter for more than two minutes. The staff was very happy to show me around my room and introduce everything about this hotel offer. The service was outstanding. Usually the local Japanese do not speak very good english but this one sound like native English speaker and he told me he has nevers study aboard. So rare. I am very impressed.
As for the room, it's spacious, very clean, classic with a very nice view. I would say the room is exactly you have seen in the movie 'Lost in translation'. Mix of green and dark brown wood design with a touch of Japanese design. The bathroom and toilet are in one room. Marble material, big soak, bath salt and I love they offer Australian brand Aesop brand of amenities.
One thing is quite different from the modern hotel these days. The room key is still the traditional metal key. I asked why not install the card. The staff told me they like to remain the traditional home feeling to every guest. I guess most of their guests are from the 50s and thats why they remain the old key feature.
Similar to most of the Hyatt hotel. I have received a hand written letter from the GM and a welcome fruit (Japanese cherry) and chocolate. They are divine and delicious. In the morning the breakfast was very nice. You can order fresh eggs, noodle and chicken. The rest were fresh buffet. Fresh juice, fruits and all you can eat with a magnificent view of Tokyo on a super high rise building. Almost 180 degree and you can even see Mt Fuji. It was so relaxing. The place is beautiful interior decor. There is also a library, make me feel like I am in a Harry Potter school library.
There is a well equipped gym, fitness room and a pool on the top floor. That you can chill and have sunbathing on top everybody in Tokyo. The hotel provide swim-cap and eye goggle if you forget to bring.
Most of the guests stay here look very wealthy, business men and very well manner people so far I have met. It is definitely a hotel with taste. Not ordinary people or traveller stay here as it cost almost USD 1000 a night for a standard room in peak season. One thing I need to address was I left my wallet on a taxi after get off at the hotel entrance. As soon as I find out, the taxi was already left. The hotel bell boy was running like 100km/ph to chase the taxi and got my wallet back. I 've never experience such world class service. The bell ball actually did not have to run for me but he did. So I wrote a letter to the hotel GM about his outstanding performance and of course also gave him some nice gesture (money) to thank you.
If you are looking for a number one hotel in Tokyo. Park Hyatt is your first choice. Thank you!
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- Also Known As:
- Park Hyatt Tokyo Hotel Shinjuku
- Hyatt Hotel Shinjuku
- Hyatt Tokyo
- Shinjuku Hyatt
- Park Hyatt Tokyo Shinjuku