After a 10-hour flight from San Jose (CA), we arrived at Narita to then take a two-hour train ride to Shinjuku station - the most transited station in the globe. Walking out of there trying to find the correct exit which would lead us to the hotel was close to a nightmare! This was our first time in Japan, so it was a very exciting moment for us.
After an hour wandering around the station, we found the correct exit and finally arrived at the gorgeous Shinjuku skyscrapers area. The Hyatt was one of the nicest buildings around.
Upon entering the humongous lobby (one of the tallest I've seen, along with the biggest chandeliers in the world) two eager Japanese clerks approached us and took our bags to the check-in agent.
In less than 5 minutes, we were issued our key cards and directed to our rooms in the 16th floor.
Rooms were spotless. Clean and with a very nice scent. Beds, albeit a tad hard, were comfortable enough for a great sleep.
The view from our room was breathtaking, with a natural park full of trees on the right-hand side, and the Shinjuku district building on the left. In the background, some of Tokyo's most symbolic places could also be seen.
We requested to have Wi-Fi access, so we had another nice staff member come up to our rooms and install a rather obsolete router which, however, delivered the fastest internet speed I have ever experienced in my life... Asia, I believe!!!
The TV options aren't the best. There are the usual CNN/BBC/FOX channels, so don't expect much.
The bathroom is OK, nothing out of the ordinary. The toilets have the usual Japanese bidet function which I was reluctant to try.
Breakfast, even though it isn't included in the room's rate, was quite good. Several western options, such as omelettes, croissants and yoghurts are available. My only complain is that when crowded, they fail to replenish the buffet quickly.
All in all, it's an amazing hotel located in the best district in Tokyo. It's 5 minutes away from the Station and the staff is professional and corteous. Airline crew often stay at this hotel. We managed to spot Alitalia and Air France's crew.
There is a shuttle that runs from the hotel to Narita and Haneda every hour for about 25 US Dollars.
Completely recommend it!
- Official Description (provided by the hotel):
- Business-oriented High-rise Hotel with seven-story Atrium, situated in commercial area of Shinjuku, facing Shinjuku Central Park. ... more less
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- Also Known As:
- Hyatt Regency Tokyo Hotel Shinjuku
- Hyatt Regency Shinjuku
- Hyatt Regency Hotel Tokyo
- Hyatt Tokyo
- Hyatt Regency Tokyo Shinjuku