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“Classy Hotel” 5 of 5 stars
Review of Keio Plaza Hotel Tokyo

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Keio Plaza Hotel Tokyo
Ranked #8 of 79 Hotels / Ryokan in Shinjuku
Certificate of Excellence
Bengaluru (Bangalore), India
Level Contributor
117 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Classy Hotel”
5 of 5 stars Reviewed February 14, 2013

This hotel is total in terms of offerings, the rooms are nice, clean and well laid out! The American Breakfast restaurant Jurin is a great place and the spread has good varitey and taste. There are other Italian, Chinese and Japanese restaurant too! This hotel also has a grocery store for small purchases and this is very convenient. The staff is courteous.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Belur A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,322 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (471)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Vietnamese first
  • Any
English first
Wollongong, Australia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed February 13, 2013

The hotel is a busy city hotel in Shinjuku and is two blocks from probably the busiest train station you'll ever see. There are 2 towers, the South and the Main tower, the former being the older rooms and basic and definitely in need of a refurb from our experience.

The location for the hotel and the station are great but I have to say he lack of Internet access is really poor considering the amount of technology on the doorstep of the hotel. There's no wifi in the lobby and only LAN cables in the rooms.

The rooms need more info about the area, maybe tokyo maps / guides etc as these are not easy to find around tokyo though there is a tourist info in the Metropolitan Government building behind the hotel (the observe ration deck on the top of its towers give an amazing view of Tokyo and the sun setting over Mount Fuji )

Given the cost in comparison to other hotels around Asia I would expect a lot more facilities

Room Tip: Go for the main tower, if booking direct join the loyalty programme for late checkout and a couple o...
See more room tips
  • Stayed February 2013, traveled with family
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank PommieAussies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed February 12, 2013

Keio Plaza is located a short walk (5 minutes) from Shinjuku station from where you can go to almost all places in Tokyo and Japan. The airport shuttle-bus from Narita stops at this hotel.
There are both smoking and non-smoking rooms so if you are non-smoker remember to ask for a non-smoking room. The hotel is a high-rise building and the rooms higher up have great views of Tokyo - you can see Mount Fuji on a clear day. The rooms are spacious and very comfortable with tea and coffee machine. Great bathrooms.
There are three breakfast restaurants, I would suggest that you eat at the western style restaurant as there are more options available there. It is not uncommon to line up for breakfast so be early if you wish to avoid waiting.

Room Tip: I stayed in room 3150 with great view over Tokyo. My friend stayed in 3167 that side faces the Mount...
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Fortalezakaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed February 10, 2013

We arrived at Shinjuku Station and were able to quickly find our way to the Keio Plaza Hotel - it is marked on the district maps displayed at exits to the subway. It's only about a 3-5 minute walk from the Western side exit. And it's MASSIVE, so you'll see it as you approach! There are plenty of staff, available whenever you need them. Just ask at the front desk and they will give you a handy Tokyo booklet with maps of the various neighbourhoods etc - much easier than lugging around a massive guidebook all day! The restaurants within the hotel seemed very expensive, but there is a myriad of dining choices around the Shinjuku area, so you won't want to eat in the hotel anyway! Beds and bedding were comfortable. Room temperature was good - not boiling hot in the middle of the night like some other hotels! Bathroom was clean and comfortable. Wifi was easy to access and reliable. We purchased snacks and drinks from vending machines and just chilled them in our room service fridge. Free Nespresso in your room is a nice touch! All in all, it's a convenient, comfortable and clean accommodation option!

Room Tip: There are two towers, one has apparently been renovated more recently than the other. We booked a &q...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank kato_80_80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surabaya, Indonesia
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed February 9, 2013

For more full review, please visit:
http://ferrystraveladventures.blogspot.com/2013/01/hotel-review-keio-plaza-hotel-tokyo.html


Price: 9/10
I think the price is OK and not too pricey and a lot of Indonesians stay at this hotel.

Room: 10/10
When I got to my room, the room has an average size, not very big and not too small. For me personally, it has the right amount of space. The room is clean, the bathroom is tidy and offers great comforts.

Hotel Staffs: 8/10
The hotel staffs are quite friendly and helpful in general.

Location: (7/10)
This hotel is located in Shinjuku area of Tokyo and next to Tokyo Metropolitan Government Building. It's actually in the middle of a busy part of the city. However, since most of the time we walk in Tokyo, in the end it feels quite far from the public transportation. Some times, I felt too tired to go out again at night after returning from one whole day of walking.

Views: (8/10)
The hotel has a pretty good views of building surrounding the area. It's very urban and modern.

Overall: (8.5/10)
Overall, the hotel is pretty good and recommended. The hotel itself is quite old but they maintain it very well so it doesn't feel too old. There are also many restaurants inside the hotel that you can try.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Cyclopps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
88 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed February 8, 2013

This was quite a pricy option for a night in Tokyo but we did it as a treat and it was well worth the extra cash. The rooms were immaculate and spacious, space being something one rarely finds in a Tokyo hotel room. There were all the mod-cons we could needs and more. The roof-top pool was lovely, a very grand reception area and a good location to go off exploring the rest of the city.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank HollieW88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed February 5, 2013

My sister and i shared a twin share in the central tower of keio plaza in tokyo for 4 nights. We booked well in advance directly from their website which saved us a bit of money. Check in was simple and we had someone take our bags up to our room, she was very nice and extremely helpful as she came back with maps of things to see and do including all the best shopping areas. There is a tunnel from one side of the hotel that leads directly to shinjuku station which was very convenient, however, on that side of the building there is no ramp only stairs so we had to lug our bags up them. The beds were a bit hard but the room was huge compared to other hotels and very modern and we had an amazing view. They even brought a private wifi modem into our room so we could use internet on our phones as rooms only have a plug for laptops. They let us store our bags free of charge on the day we were leaving which was good so we could make the most of our last day. Everyone was very friendly and most had good english.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Keio Plaza Hotel Tokyo

Property: Keio Plaza Hotel Tokyo
Address: 2-2-1 Nishi-Shinjuku, Shinjuku 160-8330, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Luxury Hotel in Shinjuku
#4 Business Hotel in Shinjuku
#6 Romantic Hotel in Shinjuku
#6 Family Hotel in Shinjuku
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Keio Plaza Hotel Tokyo 4.5*
Number of rooms: 1438
Reservation Options:
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Also Known As:
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo Shinjuku

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