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“Perfect Place to stay in Tokyo”

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Keio Plaza Hotel Tokyo
Ranked #8 of 81 Hotels / Ryokan in Shinjuku
Certificate of Excellence
Waukegan, Illinois
Level Contributor
68 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Perfect Place to stay in Tokyo”
Reviewed October 2, 2012

The Keio Plaza Hotel is a luxury hotel located in the Shinjuku neighborhood in west central Tokyo. The rooms are small but very comfortable. They include a small refrigerator and a hot water tea kettle (no coffee but you can buy instant, milk, & sugar for the room at a convenient store like we did. The hotel is expensive, but a deal by Tokyo standards. The restaurants in the hotel are also high, but any of the 3 breakfast buffets are worth it for a good start in this busy city. The shops in the hotel are actually cheaper than stores on surrounding streets (wine was a good buy, and so were the wide choice of ethic souvenirs). You can charge hotel meals on your credit card, but not anything in the hotel shops (cash only). The hotel is only a couple blocks from the massive Shinjuku railroad/subway station for good access to all of Tokyo. The Tokyo Municipal Building with it's 2 free observation decks is next door.

Room Tip: They now have queen beds and non-smoking rooms. A/C on high can only cool slightly. The hotel does...
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
London, United Kingdom
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 1, 2012

Good position, clean large room on the 23 floor. free wi fi for I pad with router supplied from front desk.
Bus direct from Narita. have stayed there before, must look for offers.
Staff very helpful, asked for coffee in the room as only green tea...no problem.
There within 3 mim....good service.

Room Tip: I asked for a router for my I pad....first 2 did not work but 3rd ok. High floor 23 very quiet and...
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  • Stayed September 2012, traveled with friends
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Helpful?
1 Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
241 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
Reviewed September 27, 2012

I have stayed at Keio Plaza several times, always a great stay, great location and great buffet breakfast. The hotel is a 5 minute walk from the JR Train Station and the Airport Limo bus stops at the hotel.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlwaysGl0beTr0tting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 26, 2012

Service was of a high standard, all staff were well trained to make stay memorable.We enjoyed breakfast served in our room each morning, dining in the evening a choice of French, Korean, Japanese and Chinese were available set in surrounding of there country. Close to the local train station of Shinjuku gave access to other parts of Tokyo.

Room Tip: Our room was in the SouthTower on 21st Floor roomy, quiet, and lift service to that floor was great.
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  • Stayed September 2012, traveled as a couple
    • Value
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Helpful?
Thank d_phillips15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
129 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed September 25, 2012

Keio Plaza Hotel is ideally located, a short walk along the street or underground from Odakyu Department store and Shinjuka station.
The hotel is huge and clearly in the process of being upgraded. I stayed in the South tower on the 20th floor. The room was clean and had everything you would expect from a large city hotel , however it was somewhat shabby and old fashioned and in need of a make over. The bed and bed linen were disappointingly uncomfortable and in this day and age I expect better quality pillows. The highlight however was the view of Mount Fuji from the bedroom window, despite this being my second trip to Tokyo this is the first time I have ever seen this majestic icon. It truly was an awesome sight.
A colleague was staying the the main tower on the 38th floor. These are significantly better rooms with modern decor, a fully stocked mini bar, luxury bathroom products, free wifi and comfortable beds and bed linen. For very little difference in price the difference in quality was huge.
The hotel has a swimming pool which did not look particularly inviting and a small fitness room. The fitness room has three treadmills, two cross trainers and an exercise bike. There is a set of hand weights from 1kg to 10kg (no bench) and a leg press and chest press machine, enough to do a basic workout.
We tried the coffee shop downstairs for one lunch and one breakfast, food was reasonable but we found it to be quite expensive. If you can find the coffee shop called Paul Bossett nearby, use that for coffee and breakfast, the pancakes there were to die for.
The Polestar cocktail bar is a great place to relax with a drink after a long day shopping. Outstanding service and great cocktails. The view from this restaurant in the 45th floor is outstanding, you do not need to go to the ubiquitous Park Hyatt and pretend you are Scarlett Johansson or Bill Murray.
Overall the location and cleanliness of this hotel make up for its shortcoming.

Room Tip: Pay the little bit extra for a room in the main tower.
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Natasha09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Level Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 24, 2012

We stayed at this hotel for a week for business trip. We arrived in Shinjuku at night, and were lost for 45 minutes trying to find the way out from the massive train station. There was no sign board directed to the hotel, the only landmark near to the hotel was Tokyo Goverment Office. Hence, if you are looking for the hotel signboard at Shinjuku station, you are not going to find it! Typical to Japanese fashion, the check in was done quickly and efficiently, and we were ushered to our room in less than 15 minutes. The room was quite small, but I guess compared to Japan compact standard, it is acceptable. Loved the toileteries, very generous with the shampoo, shower gel and even has Shiseido face soap at your disposal. Tea and coffee making facilities are good, and had fun time making coffee daily. The only downside was the TV channels, which has limited choices and all are either in Japanese or Mandarin, except for BBCN and CNN....but after a while, you get really bored with both channels. Hotel food are expensive, only order when you are desperate. If not, there are many delighful restaurants, cafes around the area, especially in the Shinjuku station itself. You can also buy food from the deparmental store, they give discount after 6 pm

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AzahAziz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviewed September 23, 2012 via mobile

We stayed at this hotel for a week for business trip. We arrived in Shinjuku at night, and were lost for 45 minutes trying to find the way out from the massive train station. There was no sign board directed to the hotel, the only landmark near to the hotel was Tokyo Goverment Office. Hence, if you are looking for the hotel signboard at Shinjuku station, you are not going to find it!
Typical to Japanese fashion, the check in was done quickly and efficiently, and we were ushered to our room in less than 15 minutes. The room was quite small, but I guess compared to Japan compact standard, it is acceptable. Loved the toileteries, very generous with the shampoo, shower gel and even has Shiseido face soap at your disposal. Tea and coffee making facilities are good, and had fun time making coffee daily.
The only downside was the TV channels, which has limited choices and all are either in Japanese or Mandarin, except for BBCN and CNN....but after a while, you get really bored with both channels.
Hotel food are expensive, only order when you are desperate. If not, there are many delighful restaurants, cafes around the area, especially in the Shinjuku station itself. You can also buy food from the deparmental store, they give discount after 6 pm

Stayed September 2012, traveled on business
Helpful?
Thank Noor Azah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Keio Plaza Hotel Tokyo

Property: Keio Plaza Hotel Tokyo
Address: 2-2-1 Nishi-Shinjuku, Shinjuku 160-8330, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Shinjuku
#5 Luxury Hotel in Shinjuku
#6 Family Hotel in Shinjuku
#6 Romantic Hotel in Shinjuku
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Keio Plaza Hotel Tokyo 4.5*
Number of rooms: 1438
Reservation Options:
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Also Known As:
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo Shinjuku

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