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Citadines Shinjuku Tokyo
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Reviews (2,235)
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1,134
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1,550 - 1,555 of 2,235 reviews
Reviewed November 18, 2010

The hotel is clean and well managed.
For the price we paid, we got a good size, cozy room, especially in Tokyo.
And we have got everything we need in the room.

Location is great too. 5 mins walk to the nearest metro station !
And there are at least 3 convenient stores located within 3 mins walk from the Hotel !

Highly Recommended Hotel in Shinjuku area !

  • Stayed: May 2010, traveled as a couple
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1  Thank Terenceteo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2010

Pretty much a carbon copy of its counterpart in Kyoto, but somehow not as good. A little faded and a less-helpful staff. Nothing particularly bad, just nothing special. Two subway stops from main Shinjuku station, but a convenient location abuzz with many dining/shopping options. A solid, sensible choice, but don't get too excited.

  • Stayed: September 2010, traveled as a couple
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Thank Mikxe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2010

The hotel is as good as the past reviews. One thing that got us flabbergasted is this particular elderly male staff's (short haired, mid - late 40s) attitude. Approached him to extend our check-out timing for an hour and he snapped me with the reply "Are you going to pay for an extra hour of extension?" Sad but true..this guy lacks tact. Approach the female staffs..they are friendly and hospitable. I will recommend this hotel if the older chap changes his attitude.

  • Stayed: October 2010, traveled with family
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1  Thank Menace72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2010

Stayed for 4 nights during a business trip and found the hotel fine for my needs. The staff were friendly and helpful and the rooms clean and more spacious than others I have encountered in Tokyo. A continental breakfast was served which was fine and there are basic cooking facilities in the rooms. A nice touch was the complimentary bottled water and hot drink pack with coffee/tea/sugar sachets. The hotel is just 5- 10 minutes walk from the subway system and the very pleasant Shinjuku Gyoen National Garden (park).

  • Stayed: October 2010, traveled on business
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Thank Woodchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2010

This was my first time staying in Shinjuku, though my fourth time in Tokyo. Previously I've stayed at the Monterrey and Westin chains. I like Tokyo and I like urban environments, and this hotel in this neighbourhood were a very nice fit. THe neighbourhood is not quite typical Tokyo (what is?) - Shinjuku is the old red light district and now a trendy kind of place with lots of little food places to discover and a great rail hub right next door. Metro access is great and the apartment style was very good for my business needs - little desk, solid internet, solid service, nice little kitchenette, great bathroom, etc.

In Japan in general I recommend going with the $100 per night sarrariman type of hotel, as quality and cleanliness standards are so high in Japan that you rarely have cause for concern.

If I would change anything about the hotel at all it would be to put in slightly nicer pillows. The competition uses buckwheat pillows and I seriously enjoy that. And, the fitness room is really just a small room with three or four machines and a yoga mat. Not fancy but it works okay. Laundry machines are a great option however and much appreciated.

  • Stayed: October 2010, traveled on business
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1  Thank accha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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