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Thoroughly enjoyable tour with Patrick

We had a great time travelling around Japan with Patrick and our small group of fellow travellers... read more

Reviewed January 7, 2020
Y3434VTchrisb
Fantastic tour - great variety of Japanese experiences, food and destinations!!!!

My husband and I travelled with another couple for a 2 week tour of Japan organised by Patrick at... read more

Reviewed December 1, 2019
holsaddictGlendowie
,
New zealand
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Reviewed April 9, 2018

With Patrick's knowledge and ability to guide us through Japan,our tour turned out to far more than expected. We most certainly would never have seen so much on our own. Accommodation was excellent and and from start to finish this tour was one of the best trips we have had.

Alan & Gloria

Date of experience: March 2018
Thank citybrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2018

My first contact was with Patrick and he was excellent. Patrick was so helpful and prompt with email replies before we even commited to a tour. First class service.
Our actual tour was conducted by Koji and Wendy and they were excellent as well. They were very friendly, knowledgeable, prepared to be flexible with our schedule and gave our small tour group and awesome experience and introduction to Japan.
Once our tour group was assigned to Wendy and Koji, Wendy provided terrific email contact ahead of our holiday.
My husband and I travelled with 2 close friends and 2 other lovely ladies.
We found out that JCT are even thoughtful and mindful in matching up suitable people together for the tours.
Tour groups are very small which is awesome and what appealed us. They also keep in touch constantly ahead of the tour with updates and great general info to help you prepare.
JCT suggested travelling with a small suitcase and all our group followed this advice and did not regret this decision. You need to be responsible for transporting your own luggage and we were all well aware of this fact before travelling, so prepared.
Most of our travel was by train and occasionally by taxi getting to various tourist spots.
JCT pre-arranges all accommodation and train travel and are excellent in navigating the tour group around. All tickets into the tourist places we visited were covered in the tour cost and handled directly by Koji or Wendy as well.
There is a lot of walking involved (including up and down stairs) so you need a reasonable level of fitness and agility to manage this.
Read their website and communicate with them to obtain info.
I can highly recommend this company for so many reasons.
Thank you JCT. What an awesome trio !!

Date of experience: March 2018
Thank mrobbins58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2018 via mobile

Patrick, Koji, and Wendy were amazing right from the outset.
They were prompt, courteous, and very responsive.
We knew right from the get-go that this small group tour of 6 was perfect for us.
They knew what we wanted and delivered in spades, such that we had the best imaginable Japanese experience...and they even delivered the best display of Sakura one could ask for.
Forget the big tour companies...if you are relatively fit and can handle your own suitcase then go with Japan Custom Tours...you won’t regret it !!!!

Date of experience: March 2018
2  Thank Ann F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2018 via mobile

We are very grateful to Patrick for his quick response to questions even when we had not yet engaged his services.

Travelling with family and friends is always not easy and when looking at the JR and Shinkansen systems one can be intimidated

Patrick has helped us with our various ticketing needs remotely and he’s truly a person of integrity and we appreciate his advance assistance and would happily recommend him and his company.

Hopefully we will meet him in person on our trip end of March

Date of experience: March 2018
Thank GeorgetownPenang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JapanCustomTours, Owner at Japan Custom Tours, responded to this reviewResponded March 12, 2018

Hi Mark, happy to be of help and sorting out a solution to your train ticket needs.

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Reviewed December 7, 2017

We were looking for a comfortable, hassle-free way to get a sense of Japan and these two weeks did not disappoint. Patrick looked after us all the way through, adjusting things to meet our energy levels and interests. We saw so many things we would have missed had we been travelling independently. His fluency with the transport systems was impressive as was his wide-ranging knowledge of things Japanese. He had arranged quality accommodation throughout including two ryokans with memorable meals.
If Japan is not on your bucket list then you should put it there, move it towards the top and then use these guys!

Date of experience: November 2017
Thank DocJon_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JapanCustomTours, Owner at Japan Custom Tours, responded to this reviewResponded March 12, 2018

DocJon - it was our pleasure to show you around and provide an overview of Japan. Two weeks is a good length to cover many of the facets that make Japan a fascinating and intriguing place to experience. And showing off the bits that so many people might otherwise miss, that is one of the things that we like to do for our guests.

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