We stayed here twice in August, and I have nothing bad to say about the hotel itself. The location is fantastic (with one major reservation below), with easy access to Shinjuku Station and the subways, as well as everything the livelier side of Shinjuku has to offer.
Room: We had two identical rooms, the first stay facing the Golden Gai area and the second, longer, stay facing the street. If you have a choice, I'd recommend the street, if only because it was a bit quieter. The rooms themselves were, as expected for Tokyo, tight spaces. That said the rooms were modern and clean. The bathroom was impeccable and I loved the high pressure shower!
Service: The front desk staff was very helpful and willing to help. They were able to help with basic directions as well as holding luggage. Our reservations were direct through the hotel's website, and there were no issues with either one.
Breakfast: The included buffet breakfast was nothing to write home about, but it did the trick in jump-starting our day. The restaurant was a nice place to sit for a second and plan out heavy days of sightseeing.
Location: For the most part, you can't ask for a better location in Tokyo. The easy access to Shinjuku Station made exploring Tokyo a breeze. During the day it was safe as can be. At night however we did have major issues with the African guys who prey on you aggressively to go to the racier places around the hotel. In two weeks in Japan, the only times we felt unsafe -- in what's really a very secure country -- where when these "gentlemen" who hang outside of the hotel entrance would try to grab your hand or put their arms around your shoulders. While I hesitate to dock a great hotel points for this, It did made for a few particularly awful returns to the hotel at night.
- Official Description (provided by the hotel):
- Citadines Central Shinjuku Tokyo offers a variety of rooms to meet your needs, including spacious 17.5M2 Single Room. All rooms offer complimentary wired high-speed and Wi-Fi Internet access. ... more less
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- Also Known As:
- Best Western Shinjuku
- Shinjuku Best Western
- Citadines Central Shinjuku Tokyo