By far, the best thing about this hotel is its location. It is located right near Shinjuku station in Kabukicho, and it is on the more 'exciting' side of Shinjuku. As in, there are lots of shops, restaurants, bars, etc that is open all hours, as opposed to the more 'business' side of Shinjuku.
My husband and I stayed in their semi-double room on one of the 'business floors' - it just means there is extra privacy - you need to swipe your room key at the elevator to get to our floor. We were there for 8 nights. My main concern when booking hotel rooms in Japan is the size of the room - my husband is over 6ft, so I didn't want him to feel too squished. The semi-double room is - as most Japan hotel rooms are - on the small side but was a comfortable size for the hubby.
Room is clean, beds are very comfy, bathroom is also nice and to me, these are the main important points, alongside location. There is a Lawson's convenience store downstairs in the building, and there are vending machines on each floor so it's very handy. We also opted to get a room with breakfast included. Breakfast buffet is pretty good - and great for fuelling up for a full-day ahead.
Walking to Shinjuku is easy once you get your bearings a bit, as Shinjuku station is huge and there are so many entrances. On the first day, lugging our bags around was a bit tricky looking for the hotel. We followed the advice to go to the East exit of Shinjuku station but ended up walking the streets looking for the hotel. My advice is to head towards the East exit at Shinjuku, go towards Shinjuku 3 Chome metro station, and exit when you see the Subnade shopping area (underpass). Head to exit 13 or 15, and once you're up the stairs, you will see a Mister Donut on the corner. Turn left down that street and before you know it, you will be at the Best Western Astina.
My only criticism of the hotel: perhaps the staff should know the area and give better instructions for tourist services. In particular, we found out there was a bus to Tokyo Disneyland and Disney Sea from Shinjuku. Long story short, we had gone to Disney Sea by train (which I don't really recommend), but then took the bus back. Bus stop at Shinjuku is at the 'New South entrance,' which is a bit of a random place compared to the rest of the station if you haven't had a chance to really walk around Shinjuku yet. As it was late and we ended up walking along the platform back to the main part of Shinjuku station, we needed a more direct way to walk to the bus station the next day from the hotel. Asked the hotel for guidance, and guess what - they gave us the wrong directions to a completely different bus terminal - did a huge loop around Shinjuku station (whilst walking outdoors on a hot Summers day). The only few reasons we were able to find the bus terminal in the end, is that thankfully, we had been there the night before so remembered buildings around it, we had to re-read the map a few times and from having some conversational Japanese skills. On the way back, we walked a different way back to the hotel and it took less than 10 minutes - pretty much straight up the road on the other side of the station (and not the loop the front desk had directed us towards that morning). The most helpful thing we had was in fact, a map to the bus station that they had printed off for us!
Despite that little hiccup (I just wanted to share for any others who plan to visit Disney), we definitely won't hesitate to stay there again the next time we're in Tokyo. We really loved the Shinjuku location and it was so easy to start so many great journeys/ adventures from Shinjuku station (Hakone via Romancecar, Studio Ghibli tour, Harajuku is a couple of stops away, metro to Asakusa and Tokyo Sky Tree, etc)
- Official Description (provided by the hotel):
- Citadines Central Shinjuku Tokyo offers a variety of rooms to meet your needs, including spacious 17.5M2 Single Room. All rooms offer complimentary wired high-speed and Wi-Fi Internet access. ... more less
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- Also Known As:
- Best Western Shinjuku
- Shinjuku Best Western
- Citadines Central Shinjuku Tokyo